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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,453 Reviews
Call Service Center (973) 594-1700

1,453 Reviews of Mazda Of Lodi - Service Center

Sort by
August 05, 2022

Love the service. Ms.Rosie was very helpful and understanding. I would recommend definitely the location. More

by jimberlynbatista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
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Aug 08, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

August 05, 2022

The team was very friendly, they were helpful with explaining things to me. They worked fast as well. More

by missnicolej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 04, 2022

Done in a timely manner, and Rosie is super sweet And was such a great help!! More

by kevinkoller10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2022 -

Mazda Of Lodi responded

Thank you, Kevin! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

August 04, 2022

Nice customer service and helps what you need. My car is in service, it didn’t take long time for oil change. The price is valuable. More

by MMERVECELIK36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 04, 2022

Doesn’t listen fully to customer car issues. If so, This will require them to check every possible thing to correct the issue. I had to ASK AGAIN for them to recheck my tires, after they said e More

by Joyous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember the names
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Aug 08, 2022 -

Mazda Of Lodi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 04, 2022

I always have a great experience at the Lodi service center. The staff are professional and courteous. More

by MARYBUTLER816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel and Kelly
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Aug 05, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, Mary, and for taking the time to leave us this wonderful feedback!

August 04, 2022

I feel completely pampered in the service department. Kelly was always aware of the progress of the work being done. Everyone is friendly and the space is immaculate. More

by mgwilder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly-Service
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Aug 05, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 04, 2022

Kelly is amazing. Great customer service with a million dollar smile! Very happy with the job they did for my son’s car. More

by reiser14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
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Aug 05, 2022 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

August 01, 2022

Everyone there is knowledgeable, friendly, and willing to help, and they also give you a little bit of discounts which is always nice! More

by TJONES1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Aug 01, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 01, 2022

The dealer is awesome I like the service and the attention to the customers good More

by URIELREYNOSO91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Stucy
Report | Print
Aug 01, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

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