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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,453 Reviews

1,453 Reviews of Mazda Of Lodi - Service Center

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August 19, 2022

I was very satisfied with the appointment availability and with the work that was done. More

by hmilan4556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
Aug 22, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 19, 2022

Srv Mgr & Kelly 👍. Video of repair needed with option of consent per repair👍. Waiting Lounge was nice however music needs to be changed for morning clients . Most of u More

by LEOZIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galen Dorry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 18, 2022

Very pleasant people once you get to talk to them, but need to improve accessibility. More

by EDSANCHEZBRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago
Aug 19, 2022 -

Mazda Of Lodi responded

Thank you for your review, Ed. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your candid feedback. Thanks again for choosing Mazda Of Lodi!

August 17, 2022

The inspection process was extremely too long. I was told it would be an hour and it was 3 hours. More

by BRIDGET.ERCE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Aug 18, 2022 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We appreciate your patience, and we hope to see you again!

August 17, 2022

It was my first time ever to visit this dealership. Rozie was so kind, and every service was excellent! Can’t wait until my next appointment. More

by EnergyMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rozie
Aug 18, 2022 -

Mazda Of Lodi responded

We appreciate your business and our team looks forward to serving you again soon!

August 17, 2022

The customer service reps are always so kind and accommodating. From making the appointment, dropping off the car to picking it up and everything in between, they are so nice. More

by JCARLINMEDIASPECIALIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Aug 18, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 16, 2022

No complaints! I always receive the best service at Mazda of Lodi. I’m always informed of what’s being done More

by Dpeterson523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure what the employee’s name was
Aug 17, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

August 16, 2022

Nice people, thorough videos sent from the garage of a review of your vehicle. Nice to see things for yourself. More

by DEREKGBROCKWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Aug 17, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

August 16, 2022

They were extremely helpful! Definitely got me to where I needed to be. Would recommend. More

by davevel732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 15, 2022

I like it , and the lady on the service desk is very good and all over speak Spanish More

by RONALDCACIANO
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez , and the man that received my car I don't know his name but also speak Spanish...
Aug 16, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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