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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,453 Reviews

1,453 Reviews of Mazda Of Lodi - Service Center

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August 28, 2022

On time and quick service. However, when I received my keys back, agent made it sound as if I had dropped my key and had lost the metal base from the fob. Honestly, I would More

by panhaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service agent
Aug 28, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 28, 2022

Customer service was fast and thorough. The technician check the whole car for possible problems. Polite workers More

by DORTIZ05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Aug 30, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 28, 2022

Pleasant service department staff, knowledgeable mechanics, efficient service check in process, on time delivery of vehicle. More

by t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez and all workshop mechanics
Aug 30, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

August 28, 2022

Everything was great except for the pricing on some of your services that i thought were extremely marked up. More

by fredscabet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Aug 30, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

August 27, 2022

The service was great and professional. Extremely helpful staff. I will definitely recommend and be back! More

by JOHNMONAGAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Aug 28, 2022 -

Mazda Of Lodi responded

John, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

August 27, 2022

The waiting room was very accommodating for teleworking while waiting for my car to be serviced. More

by len_guinto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Servic department
Aug 28, 2022 -

Mazda Of Lodi responded

Len, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

August 27, 2022

They saw me quickly and went above and beyond in servicing my car. They not only solved the initial issue but did a software update and fluid top off as well. More

by BRIANMTARSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I only dealt with service
Aug 28, 2022 -

Mazda Of Lodi responded

Brian, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

August 26, 2022

I brought my CX5 in for service on 8/23/22. I was impressed with the cleanliness of the service drive‐in area. The service staff was very friendly and helpful. My service advisor, Kelly Stucy w More

by MONTE262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Stucy.
Aug 28, 2022 -

Mazda Of Lodi responded

Monte, We are very happy to hear Kelly provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 26, 2022

Technicians and service personnel were very professional and courteous. Well done! They explained and offered information about any of my concerns More

by RAMONTGOMERY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Estevez, Ethan Luarca, Diego Molina
Aug 28, 2022 -

Mazda Of Lodi responded

Ramon, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 25, 2022

The service was very complete, on time, good and was giving a useful video report to follow up the work done. More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Robayo
Aug 28, 2022 -

Mazda Of Lodi responded

Jan, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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