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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,536 Reviews

1,536 Reviews of Mazda Of Lodi - Service Center

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December 13, 2024

All employees are professional and very courteous and knowledgeable. They make you feel very confident that your car is taken care More

by none.hone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
Dec 14, 2024 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

December 11, 2024

It's amazing, I don't have any delays and issues. Please you guys should continue like this. More

by juan3105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosin
Dec 11, 2024 -

Mazda Of Lodi responded

Thank you, Juan, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 09, 2024

My service advisor Rosin was great, always pleasant and helpful. The service was timely too. More

by tsinks29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosin Ramirez
Dec 09, 2024 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rosin and our team, and we look forward to working with you again.

December 09, 2024

Cleared inspection report and kind staffs. It's good helpful to inspect and service car like BMW and Lexus. More

by ANDREWHONGDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service team
Dec 09, 2024 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team, Andrew. We're glad to hear we delivered such a great experience!

December 08, 2024

Efficient and friendly service, they give honest feedback about vehicle and upfront pricing. I always have smooth appointments here More

by jcbikes2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah, Rosie
Dec 09, 2024 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

December 08, 2024

Good fast service. Friendly, not overly pushy dealers. Very thorough video inspections are my favorite part. More

by ABORG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 08, 2024

Was told they would have a loaner for me while my car was in for several hours. Had a letter that stated that. Was told they give out loaners. I guess I’ll be buying another car from another company More

by sheik318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea who I worked with. They never introduced their name
Dec 11, 2024 -

Mazda Of Lodi responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 07, 2024

The service part was fine. The technician was very thorough in explaining what he updated in the car after taking it out for a test drive. The receptionist was good too and tri More

by MORERAE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 08, 2024 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 07, 2024

Always a great experience. The staff is friendly and Professional. The Service Manager always make sure that the client is satisfied. More

by sixtoa26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rossi
Dec 08, 2024 -

Mazda Of Lodi responded

Thanks for sharing about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

December 06, 2024

Excelente servicio , siempre que voy a darle mantenimiento a mi vehículo , me siento más que satisfecho con el trato y con el personal que siempre es muy servicial a la hora de brindarme sus ser More

by Luis Burgos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosin Ramirez, Deborah Cedeno
Dec 08, 2024 -

Mazda Of Lodi responded

Thanks, Luis, for sharing about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

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