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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,534 Reviews
Call Service Center (973) 594-1700

1,534 Reviews of Mazda Of Lodi - Service Center

Sort by
January 01, 2025

Great service and friendly staff. Very accommodating and made the experience as smooth as possible. More

by 00.TRUISM.GRANDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 02, 2025 -

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi. We look forward to having you as one of our valued customers for many more years to come!

January 01, 2025

Too much back and forth negotiating price. Also the car didn’t come with all weather mat or trunk liner. It is just insane, another factor is waiting for sign the papers almost 4 hours. More

by Melvin Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diane Braun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Noble
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Imparato
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2025 -

Mazda Of Lodi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 29, 2024

The service was excellent. Everything was according to schedule, I did not wait a long time. I am very please with Lodi Mazda and could recommend this dealer More

by tomosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Novikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Of Lodi, we look forward to having you as a valued customer for many years to come!

December 29, 2024

Great service easy and smooth. I enjoy my mazda and love everything about the car More

by HAZELRGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
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Dec 29, 2024 -

Mazda Of Lodi responded

Thank you, Hazel, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

December 29, 2024

Efficient and friendly service. Unfortunately my car has lots of recalls, but Mazda fixes them. More

by TSICHROVSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Report | Print
Dec 31, 2024 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 28, 2024

I purchased my new CX50 with DMITRY, and it was the most rewarding experience I’ve had in a very long time! There wasn’t a car he didn’t sit me in. He made sure I was able to LOVE what I purchased, instead More

by MARINELLE17
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Novikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2024 -

Mazda Of Lodi responded

It's great to hear that Dmitry and our staff were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks for choosing our dealership!

December 26, 2024

Very satisfied with the service. Rossy is excellent ! Love the technitian video of the maintenance performance More

by martha.rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Mazda Of Lodi responded

Thank you, Martha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

December 22, 2024

The best service ever I’m so happy to always going to this store special rosy she is the best person take care my car More

by BAZURITA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosy from services
Report | Print
Dec 22, 2024 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

December 22, 2024

Great service and friendly staff. Did not wait long. Loved the waiting area so you can work while you wait More

by deedee102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Dec 22, 2024 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 21, 2024

Good Servirce, Rosin was very helpfull and explained everything we need it. The wait was not bad. More

by N.REYES83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosin in service
Report | Print
Dec 22, 2024 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

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