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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,534 Reviews
Call Service Center (973) 594-1700

1,534 Reviews of Mazda Of Lodi - Service Center

Sort by
January 09, 2025

I had a great experience purchasing my new Mazda, all thanks to my sales associate, Michael Noble. He was incredibly helpful, knowledgeable, and friendly throughout the entire process. The whole team at More

by nataliyatokar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

January 09, 2025

Excellent customer service. Mazda of Lodi service department is the best, make you feel at home and the quality of service is unmatched. More

by MHILL590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosin
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Jan 09, 2025 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Dre and our team can assist you with in the future, please let us know.

January 09, 2025

I sent a detailed email yesterday on their website and no one responded to me More

by richardkerekes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie in service
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Jan 12, 2025 -

Mazda Of Lodi responded

Richard, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 09, 2025

Basic service was supposed to take 1 hour and ended up being 3 hours. Techs lost one of our wheel locks and refused to provide a new one without payment. Very unprofessional and frustrating, especially si More

by joetinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Jan 12, 2025 -

Mazda Of Lodi responded

Joe, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 06, 2025

It was nice and fast. The front desk lady at the service was really sweet More

by polamont76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 06, 2025 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

January 06, 2025

I like it that Dmitry was straightforward, did not give any issues and was always professional. More

by sagaar1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dmitry Novikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 06, 2025

The Mazda team was great! Jenny was very good and compassionate with my mom. Thanks again More

by AWOOD401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Mazda Of Lodi responded

Thank you so much for your kind words for Jennifer, and for taking the time to leave us this wonderful feedback!

January 06, 2025

The sales staff was amazing! John Molina was great assisting my mom in addressing all of her concerns.Thanks again More

by AWOOD401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Mazda Of Lodi responded

It's great to hear that John and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

January 03, 2025

Rosie is amazing! She brighten my day when I came in for service!! Ask for her when you come in! More

by jperez1586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Novikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that Rosie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

January 01, 2025

Mazda of Lodi always provides great service and every one there makes me feel comfortable when I am there. More

by eaoverby
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Villopoto
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Jan 02, 2025 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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