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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,540 Reviews
Call Service Center (973) 594-1700

1,540 Reviews of Mazda Of Lodi - Service Center

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January 26, 2025

Schedule was on time, customer service reached out to confirm appointment and job was completed as expected More

by RAMONLOPEZ2376
Recommend Dealer
Yes
Employees Worked With
Diane Braun
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2025 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ramon, please let us know.

January 26, 2025

very nice customer service. good coffee. nice environment. took good care of my car. I overall had good experience More

by MICKELLEDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2025 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 25, 2025

They returned my car dirty, Toyota & Mercedes always after the service returned my car clean, always offer me a car or uber. Nothing happened in here, bad first experience with Mazda More

by adrimtc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Jan 29, 2025 -

Mazda Of Lodi responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 22, 2025

Fast service and good peaple, responsible persons I recommend , a friend and family , thanks thanks More

by javiercaimito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah
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Jan 22, 2025 -

Mazda Of Lodi responded

Javier, We are very happy to hear Deborah and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 22, 2025

Friendly and on time very efficient and clear with what the car has issues or any other needs More

by erindi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Mazda Of Lodi responded

Erin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dre met your expectations. Thank you again for choosing Mazda Of Lodi. We look forward to having you as one of our valued customers for many more years to come!

January 22, 2025

Everything went smooth from start to finish The weather is very cold today n tmmrw More

by Snake1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 22, 2025 -

Mazda Of Lodi responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

January 22, 2025

She was awesome and very helpful. She kept updated on the status of my vehicle. More

by CGUTIERREZ8613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

January 21, 2025

Unable to even help Me After I explained my issue to Mazda corporate and they sent me There More

by Ainsley_Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jan 25, 2025 -

Mazda Of Lodi responded

Thank you for this feedback, Ainsley. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 19, 2025

Rosie is amazing. She makes the experience so much more manageable and she keeps you updated don the time. More

by DANIMHARPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
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Jan 19, 2025 -

Mazda Of Lodi responded

Thank you for the kind words for Rosie and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 18, 2025

As always, we can count on Mazda of Lodi with dependable work and great customer service. More

by RDvw11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jan 19, 2025 -

Mazda Of Lodi responded

Thanks for sharing about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

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