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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,548 Reviews
Call Service Center (973) 594-1700

1,548 Reviews of Mazda Of Lodi - Service Center

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February 14, 2025

Mazda of Lodi is the best! We recommend them for sales and service for. 5stars! More

by JARVISMARCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 14, 2025

Service advisor Deborah Cedeño showed genuine concern for my vehicle’s issues and was very helpful in addressing my concerns. More

by patfan143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Cedeño.
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Feb 14, 2025 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

February 10, 2025

Buen servicio en un tiempo razonable y la sala de espera muy confortable con buena música y café. More

by fernandez.rocio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 09, 2025

So thankful to all the staff specially to Nikita V. She always takes every customer as a friend and makes our necessities a priority More

by Stephkrl_03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikita Villopoto
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Feb 09, 2025 -

Mazda Of Lodi responded

Thank you for your very kind review. Nikita, Mike, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

February 09, 2025

Mazda of Lodi is the best! !! They are amazing. Best and wonderful ladies at work More

by PRPRINCESS064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Novikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie
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Feb 09, 2025 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 08, 2025

The service es professional, efficient and the staff is always friendly and attentive . They explain everything clearly and Ihave never had any issues with my car after their service. More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Feb 08, 2025 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us, Veronica. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 07, 2025

My car was serviced without a long wait and the services rendered were well explained to me, prior to the servicing. More

by KayJay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2025 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 06, 2025

I arrived to my scheduled appt, Rosie was more than pleasant from introduction to pick up. I was told my 2 recalls would take about 2 hours, they were done in less than an hour. Didn’t try to pressure More

by joey.almonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
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Feb 06, 2025 -

Mazda Of Lodi responded

Joey, It's great to hear that Rosie was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

February 06, 2025

Excellent customer service and nice place! Recommendable service. Very comfortable waiting, good coffee. Very fast service. More

by ANDRSKIRZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Mazda Of Lodi responded

Thank you for your very kind review. Cesar and our team strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

February 05, 2025

A 1 year old car and they are asking 5000$ to fix it. It’s Unacceptable More

by georgiaz73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2025 -

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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