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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,449 Reviews

1,449 Reviews of Mazda Of Lodi - Service Center

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November 04, 2024

Dmitry and Galen were so nice and helpful! They really took their time to give me the best deal and explained the process every step of the way. More

by nsama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Novikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 03, 2024

Very professional and knowledgeable. Also very welcoming and pleasant. Pleasure to deal with. Thank you More

by BARIDGE307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Ramiraz
Nov 04, 2024 -

Mazda Of Lodi responded

Thanks for sharing about your experience with Mazda Of Lodi. Henny, Rosie, and our team appreciate your business and hope to see you again soon!

November 03, 2024

Very friendly, service is fast, and they did a good job checking all the details More

by SUMINKANG521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosin
Nov 04, 2024 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rosin met your service expectations. Thank you for choosing Mazda Of Lodi, we look forward to having you as a valued customer for many years to come!

November 03, 2024

Kelly is a great service advisor! Super sweet and helpful. The service was quick and easy. More

by allisonmarin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Stucy
Nov 04, 2024 -

Mazda Of Lodi responded

Allison, Thank you for your very kind review. Kelly and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

October 27, 2024

One hour work took 5 hours . and even after five hours not done perfectly .never again More

by RIVKAGREENSPAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Oct 30, 2024 -

Mazda Of Lodi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 25, 2024

Service was smooth and pleasant, costumer service is lovely 😊 atmosphere is good, and service was fast just one hour wait More

by SANDROMEBAGISHVILI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 25, 2024 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 24, 2024

Very basic service at the dealership. Very slow (oil change took 2.5 hrs!) and looking to sell unnecessary services. I was told my tires need replaced and they only have 3/32” of tread an More

by BringMazda6Back
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Oct 24, 2024 -

Mazda Of Lodi responded

We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 24, 2024

La atención de las personas de Mazda es muy buena , la señora Rossy es muy amable y nos ayuda en la traducción de todo lo relacionado con el carro, los recomendaría a mis amigos More

by PEKAS_66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rossy
Oct 24, 2024 -

Mazda Of Lodi responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 24, 2024

Mazda of lodi is absolutely great. Aervice and sales departments are aways nice and knowledgeable More

by Wrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 24, 2024 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 18, 2024

Henny and his manager Dmitry were nice and helpful to me . Thank you guys for my new car ! More

by denischernogod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Novikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad Henny and Dmitry were able to help, and we hope to see you again!