Mazda Of Lodi - Service Center

I called to get a quote on some repair work--man in service said "we don't give quotes over the phone-especially to women!" And then hung up!!!!! I'll NEVER CALL, GO OR RECOMEND THIS PLACE EVER AGAIN! service said "we don't give quotes over the phone-especially to women!" And then hung up!!!!! I'll NEVER CALL, GO OR RECOMEND THIS PLACE EVER AGAIN!!!!!!!!!!!!!!!What an idiot!!!!!!!!!!!! The state the car dealerships are in and then to make such an idiotic quote. More

My car was stalled so droped with this dealer overnight. Next day they informed after diagnosis the car needs Idle Valve, gasket and ignition service. Since my car was close to 60k miles and ignition servic Next day they informed after diagnosis the car needs Idle Valve, gasket and ignition service. Since my car was close to 60k miles and ignition service was part of that service I negotiated a rate and agreed over phone. At evening while i was there to pick up my car got surprised he did 45k miles service and change Idle valve etc. Asked why he did not complete 60k as agreed response "his technician felt this car don't need transmission service etc". How stupid they think of me? Asked for refund discount since they did not do all the service as agreed the answer was pay the full money and take out the car. Already complained to Mazda and BBB. Please don't take your car to this dealer. I will never never go to him again. More

Purchased a 2005 fully loaded RX-8 from these guys. Did my own research beforehand so was aware of all the quirks/issues with the car. Sales experience was satisfactory so that is for another post. This po my own research beforehand so was aware of all the quirks/issues with the car. Sales experience was satisfactory so that is for another post. This post is to note the subpar maintenance service that I got... After a few months (about 4K miles), the right steptronic paddle shifter became faulty, so I called to schedule for a routine oil/filter change and to have them fix the shifter. I work during the week so had to schedule for a Saturday, and was told the technician that can look at the shifter doesn't work on Sat, but I can still have my oil changed. So I said fine. Took it in, waited an hour, then drove it back home assuming everything was fine. A week later, when I opened the hood to replace the washer fluid, I found my engine cover was missing! Called them to ask them if they had forgotten to put my cover back on, they then became exceedingly defensive, saying some BS like "My techs are A-Spec alright? If your engine cover's missing is probably because you misplaced it" Finally persuaded them that it could be because they forgot to put it back on after the oil change, and scheduled a weekday appt to have it replaced and to have them look at the shifter. At the end of the day the service advisor claims that my shifter was perfectly fine! I was running late for another appt so I said I'll check it out and come back. I didn't bother. They also claim they give you a "Full Circle" inspection when you take your car in there, I doubt they did that... If you want dealer maintenance service on your mazda, go somewhere else! More