Mazda Of Lodi - Service Center

The new show room is absolutely beautiful. The entire staff made us feel welcomed. When we arrived it was raining and we pulled into the new service drive and we stayed dry! staff made us feel welcomed. When we arrived it was raining and we pulled into the new service drive and we stayed dry! More

Got an oil change told me my control arm bushing cracked went to my mechanic and there is NOTHING wrong!! They tried to rip me off. went to my mechanic and there is NOTHING wrong!! They tried to rip me off. More

Oil changes are FAST here! Visited this dealership in Lodi with my daughter to get her Mazda an oil change to keep her company. We thought it would take a long time. Turned out Visited this dealership in Lodi with my daughter to get her Mazda an oil change to keep her company. We thought it would take a long time. Turned out it was less than an hour to get the maintenance done on the car, and we had time to go out to lunch together as well that day. I was impressed with how quick they were. I was jealous, because the place that I go to for my car, it usually takes forever! More

Best SERVICE experience out of all the dealerships around I’ve been to at least 3 other major car dealerships over the last 5 years and this location is hands down the quickest, the employees are the nicest, I’ve been to at least 3 other major car dealerships over the last 5 years and this location is hands down the quickest, the employees are the nicest, and they actually seem like they care about my experience, when I’m there for an oil change or recall. They keep me aware of when my car will be ready as I wait in their lobby (which BTW, they have FREE Starbucks coffee with cream & bottled water and they offer you free snacks too). I don’t feel like a “number” there, like at some of the other dealerships that are super packed with people waiting.....and in the NYC Tri-state area, that’s a rarity! .....LOL More

Excellent service I have been a long time customer of the Mazda of Lodi Service Department. I recently had a flat tire and I took it right to the Service Department at I have been a long time customer of the Mazda of Lodi Service Department. I recently had a flat tire and I took it right to the Service Department at Mazda of Lodi. They took care of my car in a timely fashion. I find their service department to be quick and efficient. The employees at the front desk are very friendly and accommodating. I also find their work to be thorough. I will continue to use Mazda of Lodi's Service Department for future repairs needed on my car. More

HORRIBLE SERVICE DEPARTMENT My future mother-in-law brought her 2016 CX-3 (well within the factory warranty and mileage) which was purchased at the Mazda of Lodi STEALERSHIP in f My future mother-in-law brought her 2016 CX-3 (well within the factory warranty and mileage) which was purchased at the Mazda of Lodi STEALERSHIP in for service twice over a period of several months with significant condensation/water in both the front right and left headlights. Both times the dealership stated that this was not a warranty item after making her wait and waste time. They gave her the run around including multiple phone calls etc ... After they were done taking advantage of her, she was sent home with two dangerous headlights. After I got involved, I discovered that Mazda published a TSB (# 09-003/16) for this issue, which the dealership didn't even tell her about. This was a serious hazard to her, the vehicle and the public on the road. At no logical point should a new vehicle exhibit these safety issues and not be warrantied. I contacted a different dealership after this occurred. They not only had the headlights in stock, but the vehicle was serviced immediately with only 2 days notice and in a total of 3 hours. Mazda of Lodi should be ASHAMED of themselves for taking advantage of this woman and I will ensure no local friends/family ever do business at this stealership. We are also considering pursuing other avenues of compensation for the significant loss in time and wages required to bring the vehicle in multiple times. The dealership may contact me for other resolutions if they wish to make this right. More

Good people in service I brought my car in for regular maintenance I do have higher miles on my car which entails more services need to be performed they explained to me the I brought my car in for regular maintenance I do have higher miles on my car which entails more services need to be performed they explained to me the necessary necessities for the vehicle to be up-to-date and they worked with me on pricing and even offered me a coupon which was really nice from the service manager More

Great service I had a wonderful experience at Mazda of Lodi they treated me very good I brought in my vehicle and expected to be there waiting for hours and they ac I had a wonderful experience at Mazda of Lodi they treated me very good I brought in my vehicle and expected to be there waiting for hours and they actually got me out in 45 minutes and a car wash it was very wonderful dealing with Henrique and Gene I will definitely be going there for the next service from now on better then Ramsey Mazda Lodi rocks More

Service Shop Scammers!! Worst repair shop, a bunch of scammers! My mother went to repair a leak in her engine, which they quoted her $1200. After calls everyday from the deal Worst repair shop, a bunch of scammers! My mother went to repair a leak in her engine, which they quoted her $1200. After calls everyday from the dealer adding to things that needed to be repair the total came to $2000. The job took a week to get done. When she picked up the car the next day she notice the leak was still happening. She takes it back and these ******* have the xxxxx to tell her it will cost her an additional $4000. When she first took it you quoted a fee which should of repair the problem not come out with the same issue she went in with! Everyone was very unprofessional no one cared to even find a resolution. Sales people pretended to be managers, the only thing they tried to do was get my mother into a lease. Not in this world will MAZDA get an additional penny! They took advantage of my mother!r More