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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,450 Reviews

1,450 Reviews of Mazda Of Lodi - Service Center

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March 01, 2022

Good service but 1. 5 hour for oil change with an appointment is a bit long. They also did not provide a loaner or offer transportation. More

by dahn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't know anyone's name
Mar 01, 2022 -

Mazda Of Lodi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

February 27, 2022

Amazing service. The second I walked in to the second I left. I appreciate it More

by emilyarmstrong5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Faulk, Charlie Garcia, Lance Aiello, Ricardo Mostacero, RASHED NEMRI
Feb 28, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 27, 2022

I really love the service especially the customer service that MS.Rosi gave me I’ll definitely go back again. More

by Brandoll226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosi
Feb 28, 2022 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

February 27, 2022

Came in for an oil change. The process from beginning to end was super seamless, and quick. The ladies working at the service desk were also incredibly welcoming & kind in chec More

by FBONI91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Feb 28, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We will share your feedback with them. Please don't hesitate to let us know if we can be of further assistance.

February 27, 2022

Good service , good atención, good work,nice place , clean and family ambient ,make me feel good, thanks More

by VICTORSANCHEZ1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Garcia
Feb 28, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

February 26, 2022

This is my first time going to the dealership as I just bought a used Miata. The service was great. I was very pleased with the honesty and fair pricing! Staff was very helpful and aimed to do their bes More

by p2p4him
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
Feb 28, 2022 -

Mazda Of Lodi responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Of Lodi. We look forward to having you as one of our valued customers for many more years to come!

February 25, 2022

They take care their customers super happy every time I come here always with a smile 😃 More

by ed3934
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Garcia, RASHED NEMRI
Feb 27, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 25, 2022

Super friendly staff with great communication! Very knowledgeable and informative. The process was very direct and I felt my time was valued. More

by Jenna L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita
Feb 27, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 25, 2022

Nikita Soroka was very professional and Thorough in her manner...everyhing was done and completed in a timely manner.....would highly recommend More

by DCPC1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita Soroka
Feb 27, 2022 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nikita met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

February 25, 2022

Nikita was fantastic. Excellent, kind, and empathetic customer service. Mazda of Lodi is consistency outstanding. More

by ALAINE.ABUAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita
Feb 27, 2022 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

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