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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,450 Reviews
Call Service Center (973) 594-1700

1,450 Reviews of Mazda Of Lodi - Service Center

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March 31, 2022

Very friendly and welcoming staff. The service time was shorter than expected and the waiting area is great. More

by Amy C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
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Apr 01, 2022 -

Mazda Of Lodi responded

Thank you, Amy, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 31, 2022

Great customer service, friendly! My salesman Henny was professional, great, calm and took his time during our sale. I was going in for an oil change and came out with a new car! More

by KSDIOR.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for Henny and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 31, 2022

The wait was very long even after having an appointment I was there over three hours and all I got was an oil change and a tire change More

by ALWADUDBROWN289
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Mazda Of Lodi responded

Thank you so much for your patience, and for taking the time to leave us this feedback.

March 31, 2022

Great service ! !! Great people!! They sent a video from my car how was the inspection. I’m satisfied!!! More

by Alison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Alison, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

Apr 01, 2022 -

Alison responded

Of course I will thanks !!!

March 30, 2022

Good knowledgeable staff , clean and efficient. Have and will continue to recommend to friends and family. More

by BONELB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2022 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

March 30, 2022

On time , nice waiting area. Sent video of the overview of service which is nice, had only seen that at higher end dealerships before More

by ROSS.GELBART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 31, 2022 -

Mazda Of Lodi responded

Thank you, Ross! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

March 30, 2022

Very courteous and attentive took extra effort to determine is an issue with rear reflective light was covered by warranty More

by BJS53BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosin Rammerize
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Mar 31, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

March 30, 2022

This dealership has the most thorough technicians and best customer service I’ve ever experienced at a dealership. I was greeted by Rosie who at 7:30 in the morning was one of the happiest, most friendly More

by LINDAMARIE124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Rivera
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Mar 31, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for Rosie and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 30, 2022

Our experience was amazing. The team was honest in telling us what needs to be fixed. More

by marovavy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Mar 31, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 29, 2022

Fast friendly efficient. Great job guys. Loved the 25% savings as well. Enjoyed the video provided. More

by W.ANDERSON06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosi
Report | Print
Mar 29, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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