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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,450 Reviews

1,450 Reviews of Mazda Of Lodi - Service Center

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April 03, 2022

Luxury. Excellent customer service. Fast service. Nikita was awesome. Above and beyond to resolve my issues. Clean, spacious, friendly. My favorite! More

by leteshatdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita V
Apr 04, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Letesha, and it's great to hear about your excellent experience here at Mazda Of Lodi.

April 03, 2022

The service dept was terrific. Friendly, quick and helpful!. Also very efficient. They were responsive. More

by kara.zanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosin
Apr 04, 2022 -

Mazda Of Lodi responded

Kara, thank you for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

April 02, 2022

The personnel is very friendly and eager to accommodate and give you the best possible help. More

by JAVIERMOTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Mazda Of Lodi responded

Thank you, Javier, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 02, 2022

The service was excellent. Nikita my advisor was very accommodating and did a great job of explaining the service process. The work was done very quickly, and the video that wa More

by WDGAMBOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita
Apr 04, 2022 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

April 02, 2022

The scheduled oil change was done and the multi points inspection on the car. the underbody inspection was put on video to view on my mobile phone it was a good experience with no problem from the service More

by CECENARCITORRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
Apr 04, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 02, 2022

Fast professional and pleasant, very nice stuff, beautiful facility and ofcause coffee, Video about my maintenance only in Mazda More

by LZUBKOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Estevez, Ethan Luarca, Diego Molina
Apr 04, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

April 01, 2022

Nikita was very helpful and friendly. Explaining everything in detail and was very accurate in when work would be completed More

by prusso61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita in service
Apr 04, 2022 -

Mazda Of Lodi responded

We are very happy Nikita provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 01, 2022

It’s service Dept is 100,000,000,000 better than it was when I started leasing Mazdas back in 2010! Glenn has done an amazing overhauling and the staff is A+ from top to bottom More

by EddieRivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Eddie, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

March 31, 2022

I went to the dealership early in the morning for my appointment I was cheerfully welcomed by the receptionist / sales person over there. they attended to me and took my car in for servicing promptly. I More

by 0985.anup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cant recollect the name of the girl who attended me
Apr 01, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

March 31, 2022

Attended receiving is very well, After ready the car and she not explaining Billing. And She don’t Said What they does in Car. More

by DHARMESHBHAGAT27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NIKITA VILLOPOTO
Apr 01, 2022 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Please let us know if we can be of further assistance. Thank you for choosing Mazda Of Lodi.

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