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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,450 Reviews

1,450 Reviews of Mazda Of Lodi - Service Center

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April 11, 2022

Staff was very nice. Service was done quickly . I am very happy with the Mazada of Lodi . More

by tinapeppi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review, Tina! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

April 11, 2022

The dealership is nice and clean. Salesman was nice. My only issue is he didn't know what the recall was for the car I purchased. And I don't understand why it wasn't repaired bef More

by FRANRICK2
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Mazda Of Lodi responded

Thank you for your review and the kind words for your salesman and our facility. We’re sorry your visit didn’t go entirely as planned however and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 10, 2022

Great service. The location was clean and coffee was available. I will definitely coming back More

by Ortega1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't have a name
Apr 11, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

April 10, 2022

Very friendly, prompt service and checked my son’s car at 10 am. Thank you. More

by MOTSUKA26
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t know because brought son’s car in because he was away.
Apr 11, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 10, 2022

i liked the inspection video and ability to check off on additional recommended service items (filter replacement) fir my 2020 cx-5 which i had brought in for an oil change and tire rotation. coffee statio More

by JWZUCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don’t know. woman at service desk was friendly and helpful. sales guy who told me i couldn’t test drive a miata was not.
Apr 11, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

April 09, 2022

Happy to be with my CX5 almost 2 years ago. I hope to switch to the Cx50 soon. The customer service is great because they treat you 5 stars especially Rossie. More

by CRUZALEGUICINTHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rossie Ramirez
Apr 11, 2022 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

April 09, 2022

The staff was very pleasant and eager to please. The showroom was immaculate as well as the waiting area. It was a pleasure being there. More

by ASCOMICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

April 09, 2022

The service dept at Mazda Lodi is always helpful. I have a lot of problems with this particular vehicle because the tires and front end are a bad design for New Jersey roads, but Mazda Lodi has been More

by ATRILLO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly and Rosie in Service
Apr 11, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that Rosie and Kelly had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

April 08, 2022

Great service center and great personal, service advisor was very kind and helpful, way to go! More

by RENEDAVIDLOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Apr 10, 2022 -

Mazda Of Lodi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Mazda Of Lodi! We look forward to having you as one of our valued customers for years to come.

April 08, 2022

love this dealership. Its super clean. Amazing customer service and Always very communicative with services. More

by rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosin
Apr 11, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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