Mazda Of Lodi - Service Center

Great and honest service always. I also like the online appointment system and review of the service using xtime where I can see the inspection video! I also like the online appointment system and review of the service using xtime where I can see the inspection video! More

I really recommend Mazda of Lodi, they are very fine people and very profesional, they provide an excellent customer service, Michael and Fabian did such a great job answering all our questions and help people and very profesional, they provide an excellent customer service, Michael and Fabian did such a great job answering all our questions and helping us through the buying process. Thank you guys, you’re the best!! More

All staffs so Kind. ...And office is clean and so quite. Tanks for all staffs. ...And office is clean and so quite. Tanks for all staffs. More

Very Modern and spacious, Free cup of coffee. Waiting Room have comfortable seating and you can actually work with your PC. Courteous Staff . Waiting Room have comfortable seating and you can actually work with your PC. Courteous Staff . More

Too long wait time and too expensive for regular stuff, disgusted by the pricing and rip off mechanism disgusted by the pricing and rip off mechanism More

You feel welcomed as soon as you walk into service! I like that you can track the progress and you even get a video! I like that you can track the progress and you even get a video! More

Rosie was extremely helpful and knowledgeable. She made the visit very pleasant. Will def be back when I need service. She made the visit very pleasant. Will def be back when I need service. More

I was taken care of by Rosie. She was super friendly and very professional. Informed me of everything that was being done with servicing my car and kept me up to date. She was ama She was super friendly and very professional. Informed me of everything that was being done with servicing my car and kept me up to date. She was amazing! More

Appts are kept in a Kept timely manner. Rosie, the receptionist, always goes above in friendliness and professionalism Rosie, the receptionist, always goes above in friendliness and professionalism More

Tow problems for this service visit: 1) I arrived dealer at 9:am. No one at the counter desk. After give my car key, I was told waiting in visitor room, someone will let me know what problem on my car. Afte at 9:am. No one at the counter desk. After give my car key, I was told waiting in visitor room, someone will let me know what problem on my car. After 12:30pm, I asked what status of my car? The service manager told me that he just arranged a technician work on my car because I did not get a working number in the morning. Around 4:00 pm. The job was done. A bearing was replaced. I didn’t know that I need get a working number first. 2) when I drove to home I heated a lot noise for every move. It was worse after the service. Before the service, I only hear the noise when speed is higher then 40 mph. I got back to dealer again next day and got the problem fixed in free of charge. It was technician’s fault. He replaced a bearing, and screwed up break. Dealer service supposed has a high quality of work because the cost is higher than street car shop. This bad quality of work is not acceptable. More