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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,450 Reviews

1,450 Reviews of Mazda Of Lodi - Service Center

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April 22, 2022

Not much crowded, they welcome you well and get all the details from you quickly. Then you will be sent to the rest area, where you can get coffee , watch tv while they inspect your vehicle. Once inspectio More

by arunsami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita villopoto
Apr 25, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 22, 2022

Unless you have to go in for warranty service, best to avoid this dealership for any service. I also passed up purchasing my Mazda here. I'm switching dealership for service in case I need it in the fut More

by monindlc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
lady in service dept.
May 01, 2022 -

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 22, 2022

Lodi Mazda has a very good flow going on as far as costumer service. From the service department associates through the sale associates. Kudos!! For their attentiveness, responsiveness and efficiency More

by MARDILA2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Luarca
Apr 25, 2022 -

Mazda Of Lodi responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

April 22, 2022

Very good service appointment was scheduled and took care of my car and completed it in a quick manner More

by MCALBERQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer was excellent Rosie
Apr 25, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 22, 2022

Professional service, easy to book, comfortable waiting areas in the dealer. It was not very crowded. More

by ONER.AYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 25, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 22, 2022

Quick and convenient. Went about 45 mins over estimated time with a recall issue but not a huge inconvenience. Comfortable waiting area and friendly staff. Overall a pleas More

by KISHAGARCIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 20, 2022

My fav mazda dealer in NJ! Everyone is so nice and the location is super convenient More

by cmlanger
Recommend Dealer
Yes
Employees Worked With
Rosie
Apr 21, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

April 20, 2022

I always get the best customer service from everyone at mazda of Lodi. Nikita and the tech team are terrific! More

by GOLDDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita in service. Not sure of tech's name
Apr 21, 2022 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again!

April 20, 2022

Everything was very easy right from the start. The place is clean and comfortable for waiting. More

by DSR812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Luarca
Apr 21, 2022 -

Mazda Of Lodi responded

We appreciate your business and our team looks forward to serving you again soon!

April 19, 2022

I was impressed. The staff and management were really great. Pleasant, honest and great customer service. I bought a cx5 from a Lexus dealership. And they checked it More

by lionrule77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan
Apr 16, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

Apr 17, 2022 -

lionrule77 responded

You have a new friend, and customer.

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