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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,450 Reviews
Call Service Center (973) 594-1700

1,450 Reviews of Mazda Of Lodi - Service Center

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April 26, 2022

My advisor was really attentive. The place was clean and I felt comfortable in the waiting area. More

by jperez224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
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Apr 27, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 26, 2022

Fantastic service. Rosie is so accommodating and will make things work for you. I was in a serious time jam and she worked her magic. More

by vcammareri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
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Apr 27, 2022 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi!

April 26, 2022

Excellent service and great recommendations. Would highly recommend them to other Mazda owners. Great insight. More

by MR JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2022

Professional quick and friendly service nice and comfortable waiting area. Drive me home since car would be ready next day More

by lee.almeida230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Estevez, Diego Molina
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Apr 25, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

April 24, 2022

Amazing easy service! They take care of everyone with a smile on their face. They truly care for their loyal customers. More

by AVIDAV7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Estevez, Ethan Luarca, Diego Molina
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Apr 25, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

April 24, 2022

Quick and professional friendly service. Was very impressed with quality of service. Loved the detailed car analysis report. More

by tyc13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 24, 2022

They insisted on making many repairs and tire replacements. I brought them to a few other auto repair shops and they all said that the repairs were unnecessary and scams. More

by avi.rosalimsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Molina
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May 01, 2022 -

Mazda Of Lodi responded

Avi, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 24, 2022

What a complete dealership great staff complete 15 point check when your car arrives and one of the nicest showrooms I ever saw definitely impressive More

by FREEBIRD460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The receptionist was very nice
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Apr 25, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 23, 2022

The service department is professional, uses a video to share the mechanic’s findings, and has a state of the art waiting area. Good experience! More

by cynrosa1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
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Apr 25, 2022 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

April 23, 2022

Rosie, the service manager is excellent! Waiting area is perfect and the service was quick and efficient. More

by Joro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Report | Print
Apr 25, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

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