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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,450 Reviews
Call Service Center (973) 594-1700

1,450 Reviews of Mazda Of Lodi - Service Center

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April 29, 2022

Awesome experience. Had my sons car towed there while I was home in Florida. All done over the phone. The service communication team is top notch; Kelly, Nakita and Ro More

by Teetimemiami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly, Nikita and Rosie - the service communication team won the business for you and all our future business now. Pays to have friendly people working the phones, but I guess y’all know that. Thanks!
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May 02, 2022 -

Mazda Of Lodi responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mazda Of Lodi!

April 29, 2022

Have had my car serviced there a few times. Kelly in service is amazing and made my experience great. More

by abel_gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
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May 02, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 29, 2022

They were knowledgeable experience keep me updated car was ready on time rides welll thank you More

by MICHAELWRD963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 02, 2022 -

MICHAELWRD963 responded

Customer service was great, keep me informed and pleasant

April 29, 2022

Great service and great Facility. The The lady helping me knows my needs and transferred to the inspector. The inspection report is clear and explained properly with my need in mind. More

by TERRY.XY.CHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Estevez, Ethan Luarca, Diego Molina
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May 02, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 28, 2022

Very modern approach to service. I was impressed with the efficiency of my appointment. I like that I was texted a video that showed me the exact service that was performed on my car More

by miranda.mcfadden72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

April 28, 2022

Good and timely service. Clean and comfortable seating area to work while you wait. Will visit next time More

by shahsiddharthp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
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Apr 29, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

April 27, 2022

Rosie is very friendly, and has warm heart! Thank you for having me! I love free coffee and bottles of water too More

by Ikuki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
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Apr 28, 2022 -

Mazda Of Lodi responded

Thank you! Rosie and your team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

April 27, 2022

The process was smooth and quick. I called last minute and they were able to squeeze me in the following day. Great Job! More

by PAUL.KOPP0692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall sorry
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Apr 28, 2022 -

Mazda Of Lodi responded

Paul, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

April 27, 2022

Staff was super friendly and helpful. I arrived and my car was taken in immediately. More

by ERICANAIDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
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Apr 28, 2022 -

Mazda Of Lodi responded

Eric, Thank you for the kind words for our service department! Rosie and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 27, 2022

Super nice and efficient — really appreciated how easy they made the visit. Explained everything and it was also comfortable and convenient to wait. More

by aaron72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Stucy
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Apr 28, 2022 -

Mazda Of Lodi responded

Aaron, Thank you for your business and this review. We're happy to hear Kelly and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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