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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,450 Reviews

1,450 Reviews of Mazda Of Lodi - Service Center

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May 01, 2022

Purchased the suv at the end of last year. Recently the check engine light light came on, said engine malfunction. I immediately called to request someone look at it immediately. Rep answering More

by samoria2018
Recommend Dealer
Yes
Employees Worked With
Nikita from service dept.
May 02, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

May 01, 2022

Friendly and knowledgeable staff and when I tell them I need my car back at a certain time they always work with me and my car is completed before I need it back. I like the inspection they do as well. More

by JAMIEPITTORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita
May 02, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jamie, and it's great to hear about your excellent experience here at Mazda Of Lodi.

May 01, 2022

The dealership took me in at the scheduled appointment time without delay. The place was clean and orderly. It was easy to work or read in the well-appointed waiting area. All staff were courteous. The se More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Skibnieswski, Nikita Soroka, Carlos Estevez
May 02, 2022 -

Mazda Of Lodi responded

Thanks, Alex, for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

May 01, 2022

Very friendly service. The dealership is very clean and professional looking. The waiting area was top notch! Friendly and polite staff. More

by RobStomber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita and a service technician (I can’t remember the name).
May 02, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to leave us a five-star review, Rob. We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit.

May 01, 2022

Great service and great staff. Took good care of me and was very professional. Great place More

by jhernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikita villopota
May 02, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 01, 2022

The service personnel are top notch. Was treated very well from the beginning to the end. Was a great experience will be going back and would recommend to others. More

by kcmcken17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi; we look forward to having you as one of our valued customers for many more years to come.

April 30, 2022

The intake was very courteous and efficient. The service was reasonable. Video not super. Would have preferred being able to communicate directly with the mechanic. More

by LAW.HARRINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Recepción and Rosie
May 02, 2022 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

April 29, 2022

The girl that helped me out yesterday was extremely helpful and very informative as to what to expect. More

by afiuza124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
May 02, 2022 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 29, 2022

Great, super efficient service. Friendly demeanor as well. I like the video update on the car service. More

by dandgdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 02, 2022 -

Mazda Of Lodi responded

We appreciate your business and our team looks forward to serving you again soon!

April 29, 2022

The work here was phenomenal. . the environment was wonderful.. customer service was the best.. would definitely recommend this mazda location More

by Turnernwk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can not remember name
May 02, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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