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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,450 Reviews

1,450 Reviews of Mazda Of Lodi - Service Center

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May 08, 2022

If you wanna feel like home, there is no place like mazda dealership. Rosie and Kelly are really helpful and supportive. Good job everyone! More

by dorotanieradka2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie, Kelly
May 09, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

May 08, 2022

Needed my transmission fluid changed but the dealer recommended against it countless times which I cannot phantom why. His recommendation is to keep my fluid in the vehicle without any proper explanati More

by TRINIBRIAN31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I was not given a name..
May 12, 2022 -

Mazda Of Lodi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 08, 2022

Our 2006 Mazda RX-8 broke down on our way to Colorado and even though some of the parts are unavailable and our case looked hopeless, they managed to get us running and on our way! More

by Matthew RX8
Recommend Dealer
Yes
Employees Worked With
Santiago and various unnamed mechanics
May 09, 2022 -

Mazda Of Lodi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mazda Of Lodi, Matthew.

May 07, 2022

I get my appointments as needed. Reps are very friendly and keep you informed. The waiting are is clean and comfortable. This is my third lease vehicle from this dealership. Great Te More

by AJACKSON153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Mazda Of Lodi responded

Congratulations on your new vehicle. We appreciate your business. Our team looks forward to serving you again soon.

May 07, 2022

Excellent service. From the inception the quality of the overall servce was impeccable. Clean neat, the coffee was free. More

by GNYENATOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Molina
May 09, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 07, 2022

Mazda or Lodi did an amazing job. I was in and out and they made sure everything i needed was taken care of. More

by gabiremax100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
May 09, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

May 07, 2022

They are the nicest people I have ever met at a service station / car ship dealer. More

by coogig
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
May 09, 2022 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 07, 2022

The service center is professionally run. From the greeter to the mechanics. Ii would definitely recommend. More

by KROGALLE
Recommend Dealer
Yes
Employees Worked With
Kelly
May 09, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 07, 2022

Quick service, and nice customer service. Would recommend for future service. Thanks for being kind More

by Maria Tucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer service
May 09, 2022 -

Mazda Of Lodi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mazda Of Lodi!

May 07, 2022

Very nice improvement with communication via phone app. Also front desk ladies knowledgeable and courteous. More

by G.ZBUCKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
May 09, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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