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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,450 Reviews
Call Service Center (973) 594-1700

1,451 Reviews of Mazda Of Lodi - Service Center

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May 18, 2022

Very informative and friendly customer service. The technicians sent video of the inspection and the representatives communicated regularly about the status of my vehicle. More

by acsumrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosin, Gio
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May 18, 2022 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

May 18, 2022

kelley was super helpful and kept me updated throughout my whole experience. everything was convenient and speedy More

by MORANFAMILY44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley
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May 18, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

May 17, 2022

The service account managers are very good and reliable. The technicians took care of my car’s problem In a timely fashion. I suggest this site to all the Mazda car owners. More

by blediny75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

May 17, 2022

Rosi at Mazda of Lodi was awesome. Happy to get a text from service tech with video detailing work being done and required. No selling attempts just service recommendations. Waiting More

by JLORREGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosi
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May 18, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. Rosi and our team appreciate your business and hope to see you again soon!

May 17, 2022

Very good experience everyone there was very friendly and knowledgeable very comfortable to wait for car and kept advis d on progress More

by SREDINE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
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May 18, 2022 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi, your feedback and rating mean a lot to us. We're glad Rosie was able to help, and we hope to see you again!

May 17, 2022

Warming welcome every time, clean, modern, fast. Rosie will always make sure you feel at home. 💚 More

by Marianny A. Ovalles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie at from desk
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May 18, 2022 -

Mazda Of Lodi responded

Marianny, We appreciate your business, Rosie and our team looks forward to serving you again soon!

May 17, 2022

Rosie was excellent. Very kind and clear communication of what was happening to my car. More

by Neufeldjohnathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Report | Print
May 18, 2022 -

Mazda Of Lodi responded

Johnathan, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rosie and our team, and we look forward to working with you again.

May 16, 2022

They had my car for two weeks and didn’t install the breaks I gave them complete xxxxxxxx More

by Paul johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diane Braun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Brownridge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henny Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Noble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Estevez, Ethan Luarca, Diego Molina
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May 19, 2022 -

Mazda Of Lodi responded

Thank you for this feedback, Paul. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 16, 2022

Welcoming, friendly staff and service area! Lots of amenities- including coffee, water, snacks, tables, air conditioning. More

by alisamarknyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 16, 2022

They were super organized and fast when I arrived to the dealership. Very welcoming as well More

by MARYEMGIRGIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
May 16, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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