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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,453 Reviews
Call Service Center (973) 594-1700

1,453 Reviews of Mazda Of Lodi - Service Center

Sort by
May 25, 2022

Quick and efficient service. Very easy to make an appointment with, staff was very friendly More

by SICILIANO_LAUREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosin Ramirez
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May 26, 2022 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. We look forward to having you as one of our valued customers for many more years to come!

May 24, 2022

Quick service, car was ready before the promised time. Nice system to text inspection video so you can see any problem areas, and a comfortable.lobby to wait. More

by Jason C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita from service desk
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May 24, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us, Jason. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 24, 2022

Honest and authentic. Did the job well. I enjoyed the front desk communication as well as the mechanics. More

by lorenzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Estevez, Ethan Luarca, Diego Molina
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May 24, 2022 -

Mazda Of Lodi responded

We appreciate your business and our team looks forward to serving you again soon!

May 23, 2022

Staff was friendly and professional. Process of visit was communicated clearly and the service itself was conducted efficiently and in a timely manner. More

by parce2481
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita
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May 23, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. Nikita and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

May 23, 2022

Excellent service. They saw me without an appointment. Did a phenomenal job on my car. Completed work in a timely manner. Very impressive. More

by Hmgordon59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita
Report | Print
May 23, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience working with Nikita and our team here at Mazda Of Lodi. We appreciate your business and hope to see you again soon!

May 23, 2022

From start to finish, the courteous, knowledgeable staff made what was initially an inconvenient trip less inconvenient by keeping me updated via my preferred communication preferences and addressed the que More

by ago
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Front desk 5/5. Service men who sent video update 5/5.
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May 24, 2022 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 22, 2022

Loved Rozi - easy to work with and went out of her way to make us feel comfortable More

by evan.zawatsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rozi
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May 23, 2022 -

Mazda Of Lodi responded

Evan, Thank you so much for your excellent review! We are so glad that Rozi had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

May 22, 2022

Good service and quality. I would recommend this dealership to my family and friends..Good experience. More

by NCAPORASO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Estevez
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May 23, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Carlos and our team and don't hesitate to let us know if we can be of further assistance.

May 22, 2022

Rosie was incredibly helpful sweet and clear with what was needed to be done with the car and the entire process More

by Dan Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez, Carlos Estevez
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May 23, 2022 -

Mazda Of Lodi responded

Dan, Thank you for your business and this review. We're happy to hear Rosie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 22, 2022

On time. Excellent, professional and very friendly. They treat me very nice. I love it! More

by ROSANAVARIETY69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2022 -

Mazda Of Lodi responded

Thank you! Diane and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

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