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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,453 Reviews

1,453 Reviews of Mazda Of Lodi - Service Center

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May 28, 2022

Nice, clean and organized with service also the employee nice and humble , comfortable waiting in the waiting area . More

by rueda1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
May 31, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 28, 2022

Friendly staff. Clean showroom. Welcoming waiting area. Fast service. Very positive experience getting car serviced. More

by SQUASH363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly (in service dept)
May 31, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 27, 2022

You guys were very fast and efficient. I expected to wait all day for an oil change and diagnostic test in my car. It only took an hour! :) More

by chloelonison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know their name
May 31, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your speedy experience here at Mazda Of Lodi.

May 27, 2022

The Mazda of Lodi management had chosen its staff, especially in its Service Department, well!! So helpful , courteous and ready to explain what is to be done on my car, including the time needed to More

by LEON_DELARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jelly, Nikita and ?
May 31, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi, Leon. We appreciate your business and hope to see you again soon!

May 27, 2022

Service was uber excellent. Everyone was friendly, timely and informative. Would definitely recommend this dealership. More

by williams.gaskinsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie ramirez
May 31, 2022 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 27, 2022

Seems that they are efficient and organized. Service was quick. Making appointment was easy and contact very friendly. Rosie the service manager was very friendly and helpful. She literally More

by DSOL1753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie service manager
May 31, 2022 -

Mazda Of Lodi responded

We appreciate your business and our team looks forward to serving you again soon! Thank you so much!

May 26, 2022

We received prompt and cordial service. Provided with good information. Would definitely return. All questions were answered, Staff easy to talk to. More

by EEGARAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Estevez, Ethan Luarca, Diego Molina
May 27, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 26, 2022

This place is great. I love all the folks that work the counter at the service department. They are amazing!!! More

by DCIRINELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R Ramirez
May 26, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

May 26, 2022

First time there and buying a Mazda. It was great very easy and quick. I waited for my car. I love the video they send you of the inspection of your car. I wouldn’t hesitate to go back More

by EMGOLABEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly was great
May 27, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 25, 2022

Awesome. So helpful and caring, even washed my car! Love Mazda I will always use you guys More

by AMANDACROCITTO11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Women at service desk, very sweet
May 26, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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