Back

Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,453 Reviews

1,453 Reviews of Mazda Of Lodi - Service Center

Sort by
June 04, 2022

Excellent reception upon arrival. Professional courtesy and excellent use of technology to inform me of additional services required. More

by mauricio.rivera1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Excellent help from Kelly & Rosie
Jun 06, 2022 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 04, 2022

Your made a good job thanks I I will good recommendation to my friends in my town More

by AMADEESILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Mazda Of Lodi responded

We appreciate your business and our team looks forward to serving you again soon!

June 03, 2022

The person at customer service is very rood and not accommodating. I brought an expired coupon sent by you mistakenly. She did not honor it. As I do not want to loose my appointment I gone through the More

by AMELBUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer service rep
Jun 06, 2022 -

Mazda Of Lodi responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 03, 2022

Quick and efficient service. Check-in was easy and everything was explained well. Video was a bonus. Only drawback was that I was told my car would be washed but it wasn't. More

by Mohan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita Villopoto
Jun 03, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

June 03, 2022

This is a professional jobs I'm very happy to get the jobs done here. More

by pmv269
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 06, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 03, 2022

Excellent service, greeted and walked through the entire process. Work completed on time. Overall excellent experience, no complents. More

by BWPB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 06, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2022

This dear ship is amazing, from the reception to the comfy waiting area. Let’s talk about there new innovation tec way of informing you of service being done to your car amazing. Oh and let me let you k More

by pmilagros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 02, 2022

My tire needed a patch. The quality was poor and I had it fixed elsewhere. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Jun 05, 2022 -

Mazda Of Lodi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns.

June 02, 2022

Great customer service. Rosie in the service department is amazing! The entire dealership is great, clean, confortable and it smell like Disney!!!! More

by ADELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
Jun 02, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, Adele, and for taking the time to leave us this wonderful feedback!

June 02, 2022

I love lodi mazda . evertime I come I get great service.the staff is so nice. More

by NONE.HOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone
Jun 03, 2022 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

...
115
...