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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,453 Reviews
Call Service Center (973) 594-1700

1,453 Reviews of Mazda Of Lodi - Service Center

Sort by
June 13, 2022

Top customer support while waiting for the first service of my car. I liked text notification and video when the job was complete. More

by TRAMEL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Excellent service team
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Jun 14, 2022 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

June 12, 2022

Very nice dealership but was wondering why you charge so much for air filters ? Paid about $100 dollars for two air filters!!! More

by sacoloco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Ramirez
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Jun 13, 2022 -

Mazda Of Lodi responded

Thank you for your feedback. Please don't hesitate to reach out to us directly if you have any questions or concerns, we're always happy to help! We sincerely value your business and hope you will give us another opportunity to serve you.

June 11, 2022

Always great quality personalized service at Mazda of Lodi! They are the best , we only buy from them and no where else! More

by AVIDAV7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2022 -

Mazda Of Lodi responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thankyou for choosing Mazda Of Lodi!

June 11, 2022

They were super nice and fast! The ladies working there are awesome and super helpful! I will definitely come back here again. More

by SRIVERO14X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk
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Jun 13, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 11, 2022

Service was good and Rosie was knowledgeable . and paid attention to my needs. The only issue was who long the service took. I was there all day. More

by TREMEN1105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie
Report | Print
Jun 13, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 10, 2022

It was great. The people are fantastic. I recommend to everyone. Mazda's are wonderful cars and they are very knowledgeable. More

by MFIGUEREO1709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Mazda Of Lodi responded

We appreciate your business and our team looks forward to serving you again soon!

June 10, 2022

The location is great, unfortunately the fee for a basic diagnostics and posterior repairs are too expensive, More

by MARACAY2504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Estevez
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Jun 13, 2022 -

Mazda Of Lodi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 10, 2022

My servicing experience was very good. Can recommend. Staff friendly. Renovations give the place a premium vibe. More

by wot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
She had a russian first name. Can't remember.
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Jun 13, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 09, 2022

Excellent costumer services, the wait time is not too long and people are very kind and professional. More

by carlosfdiaz0128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
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Jun 09, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

June 09, 2022

Nice,clean quick efficient took care of me great nice customer care would recommend to anyone More

by franm66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Molina
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Jun 10, 2022 -

Mazda Of Lodi responded

Fran, Thank you for choosing Mazda Of Lodi, your feedback and rating mean a lot to us. We're glad Diego and our team were able to help, and we hope to see you again!

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