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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,453 Reviews

1,453 Reviews of Mazda Of Lodi - Service Center

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June 17, 2022

Went there with a battery issue on an emergency basis and was taken right in and the service was just absolutely excellent More

by JUSTME4289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Jun 20, 2022 -

Mazda Of Lodi responded

We appreciate your business and our team looks forward to serving you again soon!

June 17, 2022

I live on ny and I don't mind to drive some Xtra miles, they are so kind and professional 👍 More

by I Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie ramirez
Jun 20, 2022 -

Mazda Of Lodi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mazda Of Lodi!

June 17, 2022

Great dealership. Had a good experience unlike other places. Friendly workers and would recommend to others. More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie in the Service Department was awesome.
Jun 20, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Bryan, and we look forward to working with you again.

June 17, 2022

The service was quick (about 1. 5 hours). During this time the following work was done: - My battery was completely dead, so it was replaced for free. - Regular 5000 miles service More

by Dmytro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 16, 2022

Great experience , pleasant Customer service rep, and edficiinet dealership looks great, modern,,very appealing dealership More

by milanj61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Jun 20, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

June 15, 2022

The staff are very friendly and Rosie explained everything to me it was a great experience More

by fmouhaid24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie ramirez
Jun 15, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for Rosie and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 15, 2022

Great experience all around! Brand new building and the facilities feel and look amazing - very modern. Free wifi so I always Bring my laptop to do work emails there. They al More

by Dawn Day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Jun 15, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Dawn, please let us know.

June 14, 2022

I love my car ! The people who delivered my car was soo caring!thank you More

by CARDONAADRIANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Jun 15, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

June 14, 2022

The people at the desk are very friendly and welcoming so there is no problem with them at all. They have always been extremely pleasant to work with. The problem is with the business. Every single time I go More

by OMKOCIOLEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nikita
Jun 18, 2022 -

Mazda Of Lodi responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly.

June 14, 2022

Everything was smooth and thoroughly explained - The Sales Manager I worked with was patient and informative. More

by FIARA1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

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