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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,453 Reviews
Call Service Center (973) 594-1700

1,453 Reviews of Mazda Of Lodi - Service Center

Sort by
June 20, 2022

Friendly service representatives, thorough work, convenient service hours, monthly service deals, spacious waiting area, clean bathrooms. More

by MHL228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita
Report | Print
Jun 21, 2022 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

June 19, 2022

Clean, welcoming and comfortable. Looks modern and chic. Bathroom could be nicer and cleaner. The refrigerator could be colder. More

by BC0194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita Soroka
Report | Print
Jun 20, 2022 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

June 19, 2022

The service was great, we appreciate the complimentary coffee and water while we waited. It would be nice if they can wash the vehicle like nissan does, just a thought. More

by ANDREARENEE1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I delt with the service department, sorry I don't remember her name but she was very nice.
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Jun 20, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

June 19, 2022

This was my first time going to the Lodi branch and yes I will be back. Everyone was nice and helpful. They were able to check out my car and get back to me as soon as possible. Especially Nikita she knew h More

by Symantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita
Report | Print
Jun 20, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 19, 2022

Place is clean and everything is communicated well. Car was washed which was cool. Nice More

by joelle.sedlmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a woman. She was nice
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Jun 20, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 19, 2022

Very fast turn-in of vehicle. Easy to schedule services online. Loved the video inspection. More

by dean.gunraj
Recommend Dealer
Yes
Employees Worked With
Nikola
Report | Print
Jun 20, 2022 -

Mazda Of Lodi responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mazda Of Lodi!

June 18, 2022

They are very welcoming and have a great waiting area. Very updated and wait time has decreased significantly ! More

by mteape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 18, 2022

Nice customer service from the manager, it was a pleasant experience. Thank you for the courtesy More

by floreso1995a
Recommend Dealer
Yes
Employees Worked With
N/A
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Jun 20, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 18, 2022

It was a great service experience. Everything went smooth. Nothing particular to complain about the experience More

by yukarimshio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the name
Report | Print
Jun 20, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 18, 2022

Good customer service, clean dealership and very convenient to me. The ladies in the front are very nice as well. More

by olga_calabrese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
Report | Print
Jun 20, 2022 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

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