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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,453 Reviews

1,453 Reviews of Mazda Of Lodi - Service Center

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June 30, 2022

Fast service, Rosin Ramirez was very communicative and kept me updated with the service. My car was service promptly More

by Salfaro2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Molina
Jun 30, 2022 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi!

June 30, 2022

The Mazda of Lodi dealership provided a very professional experience. I was able to set up my appointment online and they diagnosed and solved a difficult noise problem arising from the drivetrain. They als More

by Jersey Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Stucey
Jun 30, 2022 -

Mazda Of Lodi responded

Thank you, Joe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

June 30, 2022

Very professional fast service employees respectful dealer is clean. For any future service or anything else for your vehicle Mazda of Lodi More

by JOSEANCHUNDIA21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service don’t remember the names
Jun 30, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review, Jose! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

June 30, 2022

They are nice to deal with. I usually get out of there quickly when I go in for service. More

by PCIOCE1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita
Jul 02, 2022 -

Mazda Of Lodi responded

It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

June 30, 2022

EXCELLENT CUSTOMER SERVICE KNOWLEDGEABLE FRIENDLY PEOPLE SAFE HEALTHY ENVIRONMENT,KEPT ME INFORMED EVERY STEP OF THE WAY VIDEO OF PROCEDURE,GREAT TECHNOLOGY,TALKED ME THROUGH OF IMMEDIATE ATTENTIO More

by APARHAM2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikita , Carlos Estevez, Ethan Luarca, Diego Molina
Jun 30, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 29, 2022

Same issue got 4 times service but still issue. Too much incompetent. And charge twice. More

by gyrugy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Jul 02, 2022 -

Mazda Of Lodi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 29, 2022

Rosie was a tremendous help. Getting my oil changed was a very easy going experience. More

by Owen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Jun 30, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, Owen, and for taking the time to leave us this wonderful feedback!

June 29, 2022

Brought my car in to get a damaged passenger side mirror repaired. Rosie and the service manager (didn't get his name) were nothing but helpful. From the moment I drove up, they treated me with care. This i More

by NYARCHER1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosin Rodriguez
Jun 30, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 29, 2022

Fast and excellent customer service, employees are very attentive and they know what to do with your vehicle at the moment you pass by the door. Thank you very much. More

by CAROLINP27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Employees on the service department , Carlos Estevez
Jun 29, 2022 -

Mazda Of Lodi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mazda Of Lodi!

June 28, 2022

Rosin was very accommodating, friendly, and kept me in ed throughout the whole process. Car was done in a timely manner. More

by PJCENTRAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosin
Jun 29, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with Rosin and our team. We're glad to hear we delivered such a great experience!

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