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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,453 Reviews

1,453 Reviews of Mazda Of Lodi - Service Center

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July 07, 2022

I feel and am treated like the goal is to maximize profits I tried to discuss issues to no avail More

by jds
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not going to single out by name
Jul 11, 2022 -

Mazda Of Lodi responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 07, 2022

Rosie was great, she treated us very nice. I am pleased for the service she provided More

by MGOMEZPOLACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Jul 08, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear Rosie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 07, 2022

The staff is always friendly and professional. The waiting area is very clean and there's always beverages available while you wait for your car to be serviced. More

by Charlesoverby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 08, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review, Charles. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

July 07, 2022

The staff is amazing. Rosie is the most nicest person I’ve ever met. She’s so helpful and knowledgeable of any and everything you bring to her. They had me in and out and More

by meeks0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Jul 08, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

July 06, 2022

I’ve been coming to the dealership for many years to have my repair work and they do an outstanding job. The staff are all very professional and accommodating. Nikita has been very helpful. I am a loyal Mazd More

by HCHELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikita
Jul 06, 2022 -

Mazda Of Lodi responded

Thank you! Nikita and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

July 06, 2022

The staff at Mazda of Lodi is awesome, especially Rosie. I travel from NYC to have my car serviced there. More

by DENNISLOONAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Jul 06, 2022 -

Mazda Of Lodi responded

Dennis, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rosie met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

July 05, 2022

I recommended Mazda Lodi 100%. The costumer service was great. Excellent service and the products quality is great. More

by elma_s_fajardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Estevez
Jul 05, 2022 -

Mazda Of Lodi responded

We appreciate your business and our team looks forward to serving you again soon!

July 05, 2022

My service was prompt, and the waiting area was very comfortable. Staff were friendly and flexible to my needs during the appointment. I will definitely bring my car here again for future servicing. More

by MattHurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita
Jul 05, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 05, 2022

From the day I called for service for my 2010 Mazda 3 the staff there were great More

by jeffersonbrrgn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
Jul 06, 2022 -

Mazda Of Lodi responded

Jefferson, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

July 04, 2022

The staff at Mazda of Lodi are very friendly and helpful and informative. The new video inspection and review before performing any serve is a fantastic addition and allows me time to review or even get a s More

by saabarna31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie? (Front desk - service manager) - 5 Stars!
Jul 05, 2022 -

Mazda Of Lodi responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mazda Of Lodi!

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