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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,453 Reviews
Call Service Center (973) 594-1700

1,453 Reviews of Mazda Of Lodi - Service Center

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July 13, 2022

Outstanding Customer Service Kelly couldn’t have been more friendly and personable. Kudos to her and the rest of your service staff at Mazda of Lodi. More

by BPENNOLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
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Jul 14, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 13, 2022

I received excellent customer service upon my arrival. Very welcoming staff and knowledgeable and professional More

by bibianaroque7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Jul 14, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

July 13, 2022

Great customer service, fantastic waiting area. I liked the video of my car.and what need service. Price could be better.... More

by MAVIG66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Jul 14, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

July 13, 2022

Love the video of the inspection and the report. Thw facility are amazing. Rosin did a great job to welcome me and taking care of my car More

by FABIENLOMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosin Ramirez
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Jul 14, 2022 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 13, 2022

Great service - explained everything and was understandable. Friendly and nice and clean environment. Good job. More

by lcmon40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Estevez
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Jul 14, 2022 -

Mazda Of Lodi responded

We appreciate your business and our team looks forward to serving you again soon!

July 13, 2022

Great customer service, they explained the process of what would happen to my car very simply, and everyone from the service techs to the front desk was warm and welcoming. More

by KRYSTA.STEELE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Krysta, and don't hesitate to let us know if we can be of further assistance.

July 12, 2022

Rosie was great and friendly at coordinating the repair my car needed and made herself available. The new windshield itself looks great More

by rojasalexandra96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
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Jul 12, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to leave us a great review. We appreciate your business, Alexandra. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

July 12, 2022

Excellent service and very attentive and honest. The staff was friendly and helpful to.the last detail. More

by @ gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramrize
Report | Print
Jul 12, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else. We're always happy to help.

July 11, 2022

Very kind staff very clean facilities finacnce manager and Mr Henny helped me a lot More

by KOWILLIAM896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian
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Jul 12, 2022 -

Mazda Of Lodi responded

Quality customer service is always our number one priority, and we're happy to hear that Henry met your expectations. Thank you for choosing Mazda Of Lodi. We look forward to having you as one of our valued customers for many more years to come!

July 10, 2022

The treatment by Rosin was outstanding. She was courteous, clear and extremely helpful. I hope you keep her for a long time! More

by SABES231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosin
Report | Print
Jul 11, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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