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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,453 Reviews

1,453 Reviews of Mazda Of Lodi - Service Center

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July 17, 2022

So professional and very kind. I definitely want to visit again. Thank you so much! More

by FLYMINSU0518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Estevez, Ethan Luarca, Diego Molina
Jul 18, 2022 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 16, 2022

You have amazing people working there kind and trusting ready to help and give the customers excellent attention ,very warm environment I will recommended Mazda to anyone who is interested buying a car More

by isaac1062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Estevez, Ethan Luarca, Diego Molina
Jul 16, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 16, 2022

Gave me car back with soaking wet seats. Used dirty rag to wipe down console and it left behind little gross debris that are stuck on everything. Broke the zipper on one of my bags that they More

by Tm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly
Jul 19, 2022 -

Mazda Of Lodi responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 16, 2022

Friendly and very clean vibe. Took care of me right away. Clean showroom with great coffee. Nice and cool inside. More

by sevanchuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki
Jul 16, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 16, 2022

Service was excellent - upfront summary of cost and kept you aware of the outcome - rosie is the best More

by DYSJ352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Jul 16, 2022 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rosie met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

July 16, 2022

Awesome. They were very polite and quick. The waiting area was nice, clean, and peaceful. More

by Erisvik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 16, 2022 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

July 16, 2022

Clean, courteous and professional. Worked performed in a timely matter. Suggested work for “needed” repairs is expensive. $25 shop fees seems like a money grab. More

by mkarten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Jul 16, 2022 -

Mazda Of Lodi responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

July 16, 2022

Very professional and prompt service. Will highly recommend. My Miata was returned in sparkling condition as if I just got it brand new, even after 2 years. More

by BobbyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Luarca, Diego Molina
Jul 16, 2022 -

Mazda Of Lodi responded

Bobby, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 14, 2022

Excellent service. Completed repairs quickly. Parts where in stock. Offered to to get us food while we waited for repairs to be complex. ( we are from Buffalo NY. More

by dbuttaccio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jul 14, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 14, 2022

They have great service and a really comfortable waiting area. I definitely didn’t mind hanging there while my car was serviced. More

by NFEBNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jul 16, 2022 -

Mazda Of Lodi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mazda Of Lodi!

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