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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,453 Reviews
Call Service Center (973) 594-1700

1,453 Reviews of Mazda Of Lodi - Service Center

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July 22, 2022

Always nice, courteous and professional. I really appreciate the level of service at Mazda of Lodi. More

by mrasg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita
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Jul 25, 2022 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

July 22, 2022

The dealership was fast and detailed when it came to the service that I needed to have done! More

by nanapeguero.jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Molina
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Jul 25, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 21, 2022

always the best service. clean waiting room area. the attendants are the best and so explanatory. More

by rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosin
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Jul 22, 2022 -

Mazda Of Lodi responded

Thank you, Rachel! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mazda Of Lodi!

July 21, 2022

Service staff pleasant, helpful, waiting area welcoming. Work explained and service done in a timely manner. Only problem I had was trying to preview video. More

by MARILYN2164
Recommend Dealer
Yes
Employees Worked With
Rosie Ramierez
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Jul 22, 2022 -

Mazda Of Lodi responded

Thank you, Marilyn, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 19, 2022

Only had oil change and tire rotation but the work was done timely with no issues. Dealer provided me a ride back to work and picked me up when car was ready. Didn’t have to wait long for either. $150 More

by acoopersmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly in service Dept.
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Jul 19, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 17, 2022

Service was good, and pretty fast. dealer is very clean. Staff are Friendly and professional. More

by jacky2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Noble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago service and parts department was friendly and helpful
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Jul 18, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

July 17, 2022

Everyone was very nice and patient. Ended up with a happy outcome despite the car shortage everywhere More

by caitlin.rebecca501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Estevez
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Jul 18, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Caitlin, and don't hesitate to let us know if we can be of further assistance.

July 17, 2022

Staff is nice, waiting area is comfortable, drinks are available while waiting, it’s dog friendly More

by LIJING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nikita
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Jul 18, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 17, 2022

Rosie is the best but the one who help me last timeof is not good i been waiting for half an hour for her to call me even my car is already finish for half an hour..she just wait me to ask her if my car is More

by ITSCESSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Estevez
Report | Print
Jul 18, 2022 -

Mazda Of Lodi responded

Thank you for your feedback. We are sorry for any inconvenience, and please don't hesitate to reach out if you would like to discuss your concerns with us directly. We appreciate your business and hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service!

July 17, 2022

Adviser is very friendly and thoughtful she help me understand in the recommendations repair item she even borrowed me an umbrella when it rains she is great! More

by bill20200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
Report | Print
Jul 18, 2022 -

Mazda Of Lodi responded

We appreciate your business and our team looks forward to serving you again soon!

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