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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,453 Reviews
Call Service Center (973) 594-1700

1,453 Reviews of Mazda Of Lodi - Service Center

Sort by
July 25, 2022

Great experience. Rosi was amazing and the waiting area was well set up. Service was fast, efficient and well priced More

by Geoff.cavey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosi
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Jul 26, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business, Geoff, and hope to see you again soon!

July 25, 2022

The service was excellent, staff was very helpful and polite. Will go back for my next service. More

by habibila1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rossin
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Jul 26, 2022 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 25, 2022

Prompt and transparent service. My second time at the dealer and it was positive experience both times. No complaints so far. I will come back again. More

by leunama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall the names.
Report | Print
Jul 26, 2022 -

Mazda Of Lodi responded

We appreciate your business and our team looks forward to serving you again soon!

July 25, 2022

Fast service! Nice staff. Location 5 minutes from my home. Easy to get a service appointment More

by onnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon tass & rosin ramirez
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Jul 26, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

July 25, 2022

The staff was very attentive and helpful, they very friendly and efficient. The waiting time was a bit longer than expected, but the amenities of the waiting room, makes the wait less tedious. More

by MULATOC28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie.
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Jul 26, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 24, 2022

First time visiting for service of my vehicle and the experience was excellent & professional quick More

by MARLISASPRULL109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
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Jul 25, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

July 24, 2022

Too expensive. Got same repairs done for half the price somewhere else. However there are some things I would still visit the service department for. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Report | Print
Jul 25, 2022 -

Mazda Of Lodi responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

July 24, 2022

Excellent service provided every visit. Service video technology was terrific. Ladies at the front desk are always friendly and helpful More

by DEBIJINKS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie in service
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Jul 25, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 23, 2022

Everyone was super helpful and so nice. Made me feel like I was in good hands! More

by GRACEACCIARDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita
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Jul 25, 2022 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

July 22, 2022

Rosie was very friendly and super helpful had a great experience at the service center More

by SUMEETLAKHANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Report | Print
Jul 25, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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