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Mazda Of Lodi

Lodi, NJ

Overview
Employees
Reviews
Vehicles
4.7
2,512 Reviews
As part of our ongoing effort to meet the needs of today's digital customer, Mazda of Lodi presents www.mazdaoflodi.com where you will find access to useful information in your pursuit of a new vehicle. Our commitment does not end here though. Once you become a Mazda of Lodi client, you have the option of scheduling appointments by filling out our online service appointment form. Also, if you have a need for parts, you can use our online parts order form at your convenience. We invite you to visit our web site often, as the information and selection are updated regularly. Check out the updated inventory for a new or pre-owned Mazda car or truck.
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130 US Highway 46 East

Lodi, NJ

07644

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Showing 2,512 reviews

July 20, 2024

Even though I have an older Mazda I was treated like a 2nd class citizen. On top of that no one would get back to me on a timely basis. But the best was being ripped off and made to get 2 keys otherwise I More

by HONYBEA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jul 23, 2024 -

Mazda Of Lodi responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 20, 2024

Worked with Michael in finding a new car. He was so helpful and great to deal with. Highly recommend going to Mazda of Lodi. More

by Jcolacurcio8826
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Mazda Of Lodi responded

Here at Mazda Of Lodi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 18, 2024

Dmitry was one of the best salesmen I have encountered. He was not pushy and he delivered exactly what I asked for. More

by NAPOLITANO.CHRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Novikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Mazda Of Lodi responded

Thank you, Chris, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dmitry and our team, and we look forward to working with you again.

July 17, 2024

A Very lovely environment and a excellent experience would recommend this place to friends and family More

by AYURANCI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Mazda Of Lodi responded

It's great to hear that Cesar was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

July 17, 2024

Great customer service and the staff is amazing,and the hospitality is on point keep up the good work. More

by dillbrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasin
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Jul 17, 2024 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 17, 2024

Excelente atención , Rosy es muy amable y responsable con sus clientes, gracias por su amable atención More

by jairo_ramirez71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Novikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 16, 2024

Excellent service. The staff was very professional and that helped us finalize the deal we got. More

by EDIAZSPORTS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Novikov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Imparato
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Lugo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 14, 2024

The whole staff was absolutely brilliant with communicating the whole process was easy and affordable More

by Julian Maiolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie
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Jul 15, 2024 -

Mazda Of Lodi responded

Thank you, Julian! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi. We look forward to having you as one of our valued customers for many more years to come!

July 14, 2024

Always a very pleasant experience! The sales and finance team are always fair, willing to work with you, and honest. If I’m buying or leasing a Mazda, it will be from here. More

by kevin.m.umstead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kevin, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 14, 2024

Too much waiting time to get the maintenance services completed. The accommodation is great and the staff are really nice. More

by AMOSTAFA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
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Jul 15, 2024 -

Mazda Of Lodi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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