Mazda Lakeland - Service Center

I was very pleased with our experience at Mazda Lakeland. Tony Montano and Ozzie communicated with me verbally as well as a video as my MX 5 was being look at. Tony Montano and Ozzie communicated with me verbally as well as a video as my MX 5 was being look at. More

I live in Tampa and bought my vehicle at the Lakeland dealership. I will always come here to have my car serviced. The techs are very professional and always provide what service was done and if anything dealership. I will always come here to have my car serviced. The techs are very professional and always provide what service was done and if anything else needs attention. My person was Tony Montano and he was top-notch. Thank you Tony! More

Very pleasant and thorough staff. Loved the video they sent me only could be made better if they served tea as well as coffee! Loved the video they sent me only could be made better if they served tea as well as coffee! More

The staff was professional and kept me informed about service progress. I would recommend the service department for you Mazda service needs. service progress. I would recommend the service department for you Mazda service needs. More

Dalton Friedel did a very good job. Thanks. The technician took a lot longer with the oil change and tire rotation than what I am used to. Thanks. The technician took a lot longer with the oil change and tire rotation than what I am used to. More

I came to the Mazda Lakeland dealership and made an appointment based on a verbal quote. When I came to get the work done I was told that it would be more than triple what I was told. This seems to be appointment based on a verbal quote. When I came to get the work done I was told that it would be more than triple what I was told. This seems to be a very shady practice. More

Excellent customer service, good amenities in the dealer, Need to work on the time for an oil change and updates about the status of the service. Need to work on the time for an oil change and updates about the status of the service. More

I always use the dealership for service. They have been great to me. Recently I was in for service and they were very confused. I was getting a simple oil change. They quoted me for 3,100.00 They have been great to me. Recently I was in for service and they were very confused. I was getting a simple oil change. They quoted me for 3,100.00 in repairs. From struts to new tires to filters. When I spoke to the service department they assured me that the vehicle needed these repairs. I then explained 4 days ago I put new tires on. 2 days ago I changed both air filters. Then understanding there was confusion they stated they had the wrong vehicle. I had a 9am appointment for oil change and this was 10:30 now. By 11:30 I again asked for a status of my vehicle. Confusion again. He stated he was "Not sure where my vehicle was." After a walk to the garage he realised my vehicle had not yet been in for service. I didn't get my vehicle out of service till after 12:30. Very disappointed with the service department. They seemed very confused and a little "put out" with me asking so many questions. I hope it's a one off event. More

Great Customer Service. Went in for an Oil change and they thoroughly checked my vehicle over and completed the service in minimal time. Went in for an Oil change and they thoroughly checked my vehicle over and completed the service in minimal time. More

Muy buen servicio los recomiendo 100% Estoy muy agradecida por su comunicación para con migo agradecida por su comunicación para con migo More