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Mazda Lakeland - Service Center

Lakeland, FL

4.2
165 Reviews

165 Reviews of Mazda Lakeland - Service Center

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October 19, 2021

Best dealership that I’ve dealt with. Excellent personnel and fair prices for service. Plus I have not had a single problem with my vehicle. That’s what will keep me a happy customer. More

by Ron Ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi in Service
October 11, 2021

Nice & new; check-in & communication great; picking up was awful. 20 minute wait & 1 emp left. More

by Challenger70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Olson -5 stars; Holley -0 stars as she knew I was standing there while other advisor was struggling with a prepaid maintenance plan for another client. Then, she just left with 3 of us waiting on the last advisor , Isaac Mendoza
October 09, 2021

Everyone was pleasant, professional & helpful. They found a car I liked with a great lease More

by Flora Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Griffiths
October 09, 2021

Addressed my brake issue in a very professional manner. Service manager was courteous and professional. More

by mohardin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
September 30, 2021

Friendly helpful staff. Service was quick and I enjoyed watching my vehicle being serviced on my phone. The spoiler was a dirty hair cover left on my front passenger seat. More

by rushbernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
September 20, 2021

Went there for an oil change and was quite impressed with the new location. Service was excellent and quick. More

by MzG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
September 11, 2021

Keep the service coupons coming! Loved the service video. Great staff at this site. You are too aggressive with your review requests. That is the only negative. More

by Char & Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
July 30, 2021

They are great from the minute I walked in to have my car serviced I’m new to area and have always used Mazda for my car More

by Gigi60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi
Jul 30, 2021 -

Gigi60 responded

https://www.dealerrater.com/consumer/writereviews/42742/?reviewId=8444135

Aug 17, 2021 -

Mazda Lakeland responded

Thanks for the review! We are thrilled you were satisfied with your experience at Mazda Lakeland!

July 28, 2021

I went last week for first time to service my car. I was able to make the appointment and it was easy. When I arrived to the dealer, a lady came out to take my car information and the paperwork. I don’t kno More

by Miguel L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall the name of the service employee
Aug 17, 2021 -

Mazda Lakeland responded

Hey Miguel! We are happy that your experience with our service department was so positive! Thanks for stopping in and we hope to service you again in the future!

July 10, 2021

We love Mazda Lakeland. Just friendly nice people from point of sale to service dept to Parts dept. We'd give them 10 stars if we could. More

by adamsgolfpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager, Parts manager , Isaac Mendoza
Aug 17, 2021 -

Mazda Lakeland responded

Thanks for the great review! Our team works hard to provide the best experience possible to our customers and we are thrilled to hear they are going above and beyond for you! We look forward to working with you again!

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