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Mazda Lakeland - Service Center

Lakeland, FL

4.2
165 Reviews
Call Service Center (863) 274-7240

165 Reviews of Mazda Lakeland - Service Center

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February 05, 2025

The associate that assisted me with my services showed amazing customer service. He answered all my questions and make sure I left satisfied. THANK YOU! More

by HENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name but he was at the front desk.
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Feb 10, 2025 -

Mazda Lakeland responded

Hi Henry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2024

My service advisor Nemer was stellar as usual, he kept me informed and updated with the progress of the servicing and was so efficient and informative when it was time to check out. More

by pampnina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nemer Amador
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Dec 22, 2024 -

Mazda Lakeland responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2024

They always provide great service, and friendly staff, they have always taken great care of me. More

by drreyserrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nemer Amador
Report | Print
Nov 05, 2024 -

Mazda Lakeland responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mazda Lakeland. We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2024

One day warranty fix turned into a week! Service center never responded to phone calls or messages. Will never go back! Beautiful dealer but slow employees More

by weygandt70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Nov 02, 2024 -

Mazda Lakeland responded

Hi, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (863) 274-7240. We look forward to hearing from you.

October 31, 2024

Buena atención, puntualidad, amabilidad, organizado y limpio, ambiente agradable y tranquilo, buena energía y buena actitud More

by dianapc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JUAN
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Nov 02, 2024 -

Mazda Lakeland responded

Hola, ¡muchas gracias por la reseña positiva! No dude en comunicarse con nosotros si necesita algo. Que tengas un día maravilloso.

October 17, 2024

They care for us, they treated us like family. They went the extra mile to make sure we walked out with the right vehicle. More

by Damaris Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Mazda Lakeland responded

Hi Damaris, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2024

I had a great service , Alex was very kind and he explained me what my car needs More

by Irina Borodowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 06, 2024 -

Mazda Lakeland responded

Hi Irina, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 16, 2024

Over 2. 5 hours for a simple oil change. Lacks the personal feel of Brandon Mazda. Only go because of the convenient location to home. More

by Svteach3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Rhodes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Mazda Lakeland responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (863) 274-7240 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 15, 2024

Mazda Lakeland is a great dealership place. Employees there are very nice and respectful specially Nemer Amador. My car was fixed and was maintained. They know what they are doing. I recommend More

by rargonzales8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nemer Amador
Report | Print
June 28, 2024

Dalton is an awesome advisor. Fast and friendly service. Will be returning soon for more service. More

by davidugalog1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
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