Mazda Cape Cod, A Premier Company

They repaired my car in a very timely fashion I did have to wait for parts for a few weeks but when they arrived, I couldn't have been taken care of better to wait for parts for a few weeks but when they arrived, I couldn't have been taken care of better More

Very pleasant experience, everyone very professional. While you wait in the waiting area there is a myriad of beverages and snacks. But, possibly the best of all is the video that the tech sends you w While you wait in the waiting area there is a myriad of beverages and snacks. But, possibly the best of all is the video that the tech sends you while you are waiting. All dealerships should offer this! More

Always the best service. Meghan takes my car right in. I sit and wait. Have a cup of coffee and a cookie. Everyone acknowledges you makes you feel important. Meghan always co Meghan takes my car right in. I sit and wait. Have a cup of coffee and a cookie. Everyone acknowledges you makes you feel important. Meghan always comes out and goes over all the service that was done. I always recommend to friends More

Very professional and very friendly. But the text messages are very pushy. Oh that's only seven. Ok now? But the text messages are very pushy. Oh that's only seven. Ok now? More

Very good. Scheduling was good. Efficient and courteous. They went over the car and armed always good about checking with me about any incidental Work like spar Scheduling was good. Efficient and courteous. They went over the car and armed always good about checking with me about any incidental Work like spark plug replacement. Never pressure to hurry and get it done. More

Great Good service and timely easy appt Good good good good great Great Great Great good great Great Great Great More

Megan in service is polite, pleasant,has great attitude, always positive, and listens completely, She has great technical understanding of what maintenance is required. Has good recommendation options so th always positive, and listens completely, She has great technical understanding of what maintenance is required. Has good recommendation options so that the customer can make an informed decision. She offers many options so that the customer can make the best economical decisions. The customer feels that if they are not getting "taken for a ride" on repairs then they will keep returning for more service. Megan is the key factor in this achievement. Additionally to have excellent customer satisfaction, the rest rooms should always be kept immaculate and fresh. When waiting for the service to be completed, the rest rooms are always used. Customers do not want to feel dirty in the facility. A well cleaned and wiped down waiting lounge is appreciated. The complimentary Chilled water, soda and snacks are an excellent feature. More

They keep my 2021 Maxda CX-5 in excellent condition and put up with my request for a five-tire rotation according to my diagram. put up with my request for a five-tire rotation according to my diagram. More

Very trustworthy and have repaired many problems with my car that was purchased elsewhere. Megan is awesome keeping you informed and going out of her way to be sure you are treated well. Highly recommend car that was purchased elsewhere. Megan is awesome keeping you informed and going out of her way to be sure you are treated well. Highly recommend More

Excellent customer service, knowledgeable timely courteous employees in each department. Overall excellent customer experience at Mazda Cape Cod. courteous employees in each department. Overall excellent customer experience at Mazda Cape Cod. More