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Mazda Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.8
721 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years. As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past. This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time! Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles. Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience. Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction. Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business. Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
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141 Stevens St

Hyannis, MA

02601

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Showing 721 reviews

April 03, 2026

I brought my car in because one of my tires had a bubble in the side wall. Megan and Raf were very knowledgeable and eased my mind about the process and timeline. More

by mschuster723
Recommend Dealer
Yes
Employees Worked With
Megan and Raf
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April 02, 2026

The staff is friendly. The waiting area is clean and stocked with beverages and snacks More

by CAPECODCINDY
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Rafael Hernandez
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April 02, 2026

They are so nice, accomadating,and very knowledgeable! I’m happy that I got the maintenance package More

by LARRY.SMITH19
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Recommend Dealer
Yes
Employees Worked With
Sorry but don’t remember
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March 30, 2026

I called the dealership five times & left five voice messages requesting a call back before anyone returned my call to set up an appointment. More

by KARENPOTTSEMAIL
Recommend Dealer
No
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Mar 30, 2026 -

Mazda Cape Cod, A Premier Company responded

Dear Ms. Potts, I wanted to personally reach out and apologize for the delay in responding to your voicemail. This is not the level of service we strive to provide, and I completely understand how frustrating that experience can be. Please know that this is not how we normally operate. We take pride in being responsive and attentive to our customers, and we are addressing this internally to ensure it does not happen again. Your time is important to us, and we truly appreciate your patience. If there is anything you’re still waiting on or if I can assist you directly, please don’t hesitate to reach out—I’d be more than happy to help. Thank you for bringing this to our attention, and again, I sincerely apologize for the inconvenience. Best regards, Corey German Service Manager Mazda Cape Cod 508-815-5900 Ext. 7124

March 29, 2026

Mazda Cape Cod provides excellent service and is on time with the scheduled service appointments More

by MARIEEOB
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
No name
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March 28, 2026

Excellent I know when that when my car is in for service I can trust that it's in good hands. Thank you to Andrew for working on my car and for Megan being so sweet. More

by SJHUET
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
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March 27, 2026

Fast It was fast and easy It was fast and easy, the people were friendly, and it was overall a good experience More

by AIMEE_ISMS
Recommend Dealer
Yes
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March 27, 2026

It was fast It would have been nice if the coffee machine worked but I can't complain More

by AIMEE_ISMS
Recommend Dealer
Yes
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March 27, 2026

Meagan and Cory were wonderful. Excellent service! Very fast and friendly. Meagan is very personable. Work completed quickly. More

by noeemail
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Meagan,cory
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March 27, 2026

Like that I can seethe video of the service on my auto. Professional,quick service. Comfortable waiting area, except for the chairs. Good snacks available.9 More

by CAROLEDEMBKOWSKI
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
megan
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