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Mayse Automotive Group - Service Center

Aurora, MO

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466 Reviews

466 Reviews of Mayse Automotive Group - Service Center

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December 15, 2017

Car warranty I bought a used 2017 Equinox with 5,000 miles. A headlight was out. It was discovered the lights had been modified from the original equipment. Mayse More

by Dwight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kelso
Jan 05, 2018 -

Mayse Automotive Group Inc responded

Thank you for sharing your experience! I'm sorry to hear that your Equinox was not initially equipped with the correct items, and that your headlight was connected incorrectly. However, I'm glad to hear that the sales and service departments here at Mayse were able to fix these issues efficiently! Thank you again for a great review, and please do not hesitate to give us a call for any future auto needs, as we are always here to help!

December 11, 2017

very fast and reliable service. I was in/out in a very timely manner. Very courteous and prompt service. Will definitely be repeat customer for all my servicing needs for my Chevr More

by tlandoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
December 10, 2017

oil change tire rotation I was greeted, service man was very nice. The service was very fast and efficient. The sales clerk was very nice. The discount was nice too. Free rota More

by CYNDIGREATHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
December 07, 2017

kind service very cordial and respectful treated like a person. clean waiting room, clean bathrooms. quick and dependable work on vehicle. will return if need to f More

by kswartz_87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Way
Dec 15, 2017 -

Mayse Automotive Group Inc responded

Thank you for taking the time to share your review! I'm glad to hear that you had a pleasant experience with Chris, and that the waiting area was comfortable for you. Please do not hesitate to give us a call or stop in for any future auto needs. We are always here to help.

November 27, 2017

Service Department - On Point! This was my second visit to get my Equinox serviced. I am always greeted friendly by the service manager. I had three autos in front of mine, but it More

by SaraS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
Dec 15, 2017 -

Mayse Automotive Group Inc responded

Thank you for sharing such a thorough depiction of your experience! I'm so glad to hear that Mike and the service team provided you with a low-pressure, efficient service and a comfortable wait time! When you are ready to start shopping for your next vehicle, please do not hesitate to give us a call!

November 23, 2017

Scheduled Maintenance They tell you one thing and do completely the opposite..I liked the service department until this experience and I really don't think I will purchase More

by kkds0
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure said they was the manager ..
Jan 05, 2018 -

Mayse Automotive Group Inc responded

I'm very sorry to hear that you had a negative experience with the service department in this instance. This is not typical of us, as we strive to create positive experiences for customers in every interaction. If you would like to discuss this further, please contact me. Anna Eley Digital Marketing Manager anna.klem@mayse.com

November 15, 2017

Needed oil change and whether or not I needed two new tires. I live about 35 miles from this dealership, but I wouldn't dream of going any place else. They treat me with great respect and I always know they are More

by carolknopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
November 14, 2017

Exceeded Expectations I came to have my oil changed and tires rotated and had planned a bill of $75 to $100. To my surprise, both services cost much less than expected and More

by dreamgore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow, Karen Richmond
November 12, 2017

Very curteous They were very professional and efficient. Was very quick service. Every one was very friendly Was in and out in a timely manner. Was very satisfied w More

by Ruby1948
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
wasnt sure
November 06, 2017

It's worth the drive! We live in Joplin, Missouri. We have now purchased 4 vehicles from Mayse over the years. Not only is their sales staff exceptional, their service de More

by janicewinden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bieber, Bill Baremore, Shawn Kelso, Mike Warnow, Duell Westpheling
Nov 09, 2017 -

Mayse Automotive Group Inc responded

Thank you for taking the time to share your experience! It's always great to hear that the service and sales teams here at Mayse are providing customers with great experiences that keep them coming back. As always, please do no hesitate to give us a call or stop in for any future auto needs. We look forward to serving you again!

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