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Mayse Automotive Group - Service Center

Aurora, MO

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466 Reviews

466 Reviews of Mayse Automotive Group - Service Center

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June 29, 2018

Needed oil change and whether or not I needed two new tires. I wouldn't take my car anywhere else for service--I drive from Springfield! They always treat me fairly and are totally honest with me about anything More

by carolknopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
June 22, 2018

They treat you right. From the time you pull in for service till you are ready to leave them treat you right. They act like they want your return business. More

by KDAVIS134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Erwin
June 21, 2018

very pleasand experience needed oil change-was told it would take about 20 minutes-in 25 minutes I was done!! Very Happy with entire process!! Checkout very easy and absolute More

by joanplank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
didn't get names-sorry
Jun 28, 2018 -

Mayse Automotive Group Inc responded

Thank you for taking the time to share your experience! I'm so glad to hear that the Quick Lube crew was able to provide you with such speedy service. Please do not hesitate to give us a call or stop in for any future auto needs, as we are always here to help. Safe travels!

June 20, 2018

Oil changes are quick and easy. Friendly and professional service. I am in and out in less than 20 minutes for an oil change. They also keep me posted on what I need to do at my nex More

by tweetyp431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
June 19, 2018

They make it easy! They really make it easy to do business! Great service & always work to make things convenient for the customer! Bought my truck thereLso and had gr More

by Jaredsmathis48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Silvey, Kelby Parks, Bill Baremore, Shawn Kelso, Mike Warnow, Karen Richmond, Chris Wallace
June 17, 2018

Oil change Quick friendly service with no Pressure to buy other services. We travel from Springfield to Mayes for stellar sales and service. We hace used them More

by mamo1235749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brown, Mike Warnow
Jun 28, 2018 -

Mayse Automotive Group Inc responded

Thank you for taking the time to share your experience! I'm glad to hear that Mike and the Quick Lube crew were able to provide you with such a positive experience. We love to hear from our repeat customers! As always, please give us a call or stop in for any future auto needs. We are always here to help!

June 15, 2018

Service dept Very courteous, efficient and explained the services performed. I was very impressed with the service. This was the first time I have used Mayse ser More

by Bunnytravels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pullen, Chris Wallace
June 15, 2018

Oil Change Great Service. I wouldn't go anywhere else for work on my vehicle. Very knowledgeable and friendly staff. Would recommend to anyone to this dealership More

by casiedawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
June 14, 2018

Made us pay $500 for a part that they mistakenly installed. Our air conditioner was not working, so we took in the Tahoe for diagnosis. We were told we’d have to come back, because they didn’t have the part, bu More

by Chairwoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Kelso
Jun 28, 2018 -

Mayse Automotive Group Inc responded

I'm sorry to hear that you did not have a positive experience with the service department here at Mayse. It is never our intention to mislead, or otherwise provide negative experiences for our customers. We strive to create positive experiences for our customers, and I sincerely apologize that this was not a positive one for you.

Jun 29, 2018 -

Chairwoman responded

When my husband questioned the validity of the charge, Shawn basically said, “Too bad”. You need to read the comments on Facebook that I received after posting how the service department performed. There was only one positive. Everyone else pretty well agreed with me.

June 12, 2018

Oil change and tire rotation Had to wait a bit but the service is superior. The waiting area is clean and cool so the wait did not bother me- I have bought 2 vehicles from this de More

by BGILLIG611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brown
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