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Mayse Automotive Group - Service Center

Aurora, MO

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466 Reviews

466 Reviews of Mayse Automotive Group - Service Center

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August 06, 2018

Fast. Easy. Complete. I was in and out in no time. The staff was extremely friendly as well. I like the jigsaw puzzle in the waiting room. Nice touch. More

by davidkade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
Sep 20, 2018 -

Mayse Automotive Group Inc responded

We really appreciate your feedback, David. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you wont hesitate to reach out to us. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 04, 2018

Oil change, in and out in 45 min. Good service and the lube writer is easy to deal with and knows how to handle customer service. Very friendly. The car was returned in great condition More

by pimski48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lanphier
Sep 20, 2018 -

Mayse Automotive Group Inc responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely Anna Eley, Marketing Manager, anna.klem@mayse.com

August 03, 2018

Mayse, THE ONLY PLACE TO GO! Great prices, friendly dealer,, and no pressure! If you have a problem with your vehicle right after purchase, they quickly take care of it.No questio More

by KRONKOWK
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mayse, John Kieny, Rob Bieber, Bill Baremore
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 03, 2018

Epic Customer Service Had a small issue with the air conditioner in my wife’s new Buick Enclave. Mayse service came to Springfield, delivered a loaner car, fixed the proble More

by twolowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mayse, Bill Baremore
Aug 16, 2018 -

Mayse Automotive Group Inc responded

Thank you for taking the time to share your experience! I'm so glad to hear that Bill and the service team here at Mayse were able to provide you with such thorough and efficient service. For any future auto needs, please do not hesitate to give us a call. We are always here to help!

August 03, 2018

Great service Took my car right in & started the process of seeing what was wrong with it - very timely & courteous! The service team works diligently to have your More

by karen_smith3520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kelso
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 02, 2018

Professional and pleasant I got right in and was greeted by a service person. The service was done in timely manner. The waiting room was clean and convenient. More

by ELLENSALLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Ellen, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 02, 2018

Honest and professional The service department at Mayse Automotive went above and beyond what was expected. The kicker is that didn't have to. Honesty isn't something normall More

by darrelsparkman47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kelso, Luis Marrero
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 02, 2018

Warranty item fixed/bad communication Took car in for warranty service they had car eight days. The only time they let me know what was going on was when I called them I even asked them More

by mticknor68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Kelso
Aug 06, 2018 -

Mayse Automotive Group Inc responded

I'm sorry to hear that you did not have a positive experience with the service department here at Mayse. I understand that the vehicle was dropped off three days prior to the scheduled appointment date. Unfortunately we were not able to begin the service required sooner that the scheduled service appointment, as we have a full schedule daily. It is never our intention to mislead or otherwise create negative experiences for our customers. We wish for every customer to leave the dealership with a positive experience of the business.

July 26, 2018

Service We’ve done business with Mayse for many years and have always been treated well. I have purchased both new and used cars and trucks for personal and More

by mike@pellaofarkansas.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mayse, Ehren Clark, Rob Bieber
July 26, 2018

Customer Service I am never disappointed when I visit the dealership. Always deliver exceptional customer service whether it is sales or service with a smile and frie More

by klemons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tripp Cook, Kelby Parks, Bill Baremore
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