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Maxwell Ford

Austin, TX

4.7
1,663 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,663 reviews

October 27, 2024

Shaff Sheikh my service advisor was very nice. He helped me with my service and advice. More

by pankajktaurus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff Sheikh
Oct 31, 2024 -

Maxwell Ford responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

We were in the market for an F250 and found one online. I came into the dealership and Eddie was a great help. I did not feel pressured. I felt heard and was treated with great professionalism. More

by E_HULLINGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Siguentes
Oct 31, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

Very happy with my experience! Cindy did a great job and I will definitely be returning. More

by bryanh89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Oct 28, 2024 -

Maxwell Ford responded

Hello, we're happy you found Cindy to be so supportive during your experience here at Maxwell Ford. We look forward to your next visit! Take care!

October 26, 2024

Prompt service and discussion of upcoming service requirements. Easy oil change without an appointment. Clean waiting area. More

by cjrobles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Oct 26, 2024 -

Maxwell Ford responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2024

Quick, easy, friendly, clean, professional, and cheap. I actually was accidentally quite a bit late for my early morning appointment, and they didn’t give me any hassle or rescheduling. Very nice waiting More

by obp346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Burgos
Oct 27, 2024 -

Maxwell Ford responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 25, 2024

I was able to get an appointment to service my car in one day. With Hyundai it took almost 2 months. Professional and quick More

by carlos-baca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Oct 27, 2024 -

Maxwell Ford responded

Hello Carlos, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2024

This is my second visit and I am very disappointed in the service. Communication was difficult. I feel as though I was overcharged for a part replacement and that it took too long to diagnose and replace the More

by scontra788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep
Nov 01, 2024 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at jsullivan@maxwellford.com. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. John Sullivan Service Manager

October 24, 2024

Meagan was really great and helpful. She displayed kindness, attentiveness, and was so easy to talk to and very knowledgable. More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore (short brunette)
Oct 26, 2024 -

Maxwell Ford responded

Hi Jimmy, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Jackie Wiiora was my service advisor at Maxwell Ford. She is awesome and helped me and brought by ford truck from dead to live. She provided me the best customer care so I recommend and highly rate her e More

by Frank Siddiqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Viora.
Oct 26, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

October 24, 2024

Maxwell ford service is exceptional specially Service Manager Jackie Wiorra. She helped my truck back into another life. Thanks Jackie you are awesome. Her customer service and support is outstanding. More

by Frank Siddiqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiorra
Oct 26, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

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