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Maxwell Ford

Austin, TX

4.7
1,663 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,663 reviews

October 31, 2024

Customer service was excellent. The vehicle advisor literally took his time in explaining the vehicle maintenance that was recommended and answered my questions thoroughly. More

by JSALAZAR117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Romano
Nov 02, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

Great service , great custumer service and on top of the game with updates on your truck More

by Ignacio vega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew sommerville
Nov 02, 2024 -

Maxwell Ford responded

Hi Ignacio, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

Eddie Sifuentes did an outstanding job on every single step in the process of getting me my 2024 Ford Mustang. He makes it so easy to understand and clear and precise. He took care of me to feel welcome. More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes , Greg Kimball, Steve Cargo
Nov 02, 2024 -

Maxwell Ford responded

Hi Jacob, we're happy you found Eddie to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2024

My service tech was very helpful and kept me up to date throughout the appointment. Excellent communication and first class service. More

by None403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen
Nov 02, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you have any further questions, please give us a call. We're always happy to help!

October 29, 2024

Very polite and helpful explaining all the things that my truck had and fast solving the problems More

by roblesdrywall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Nov 01, 2024 -

Maxwell Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 29, 2024

Shaff at Maxwell is awesome. Unfortunately the maintenance department is so backed up and disorganized I'm considering opening a car rental place across the street for unlimited More

by chrisjett81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Nov 01, 2024 -

Maxwell Ford responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (512) 443-5000.

October 29, 2024

Cindy was awesome great person to work with! Cindy work hard getting my work repaired under my contract Ford with Ford. Some reason they reject tried to reject 3/4 of the service need to be done More

by charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Nov 01, 2024 -

Maxwell Ford responded

Hi Charles, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We hope you have a great day!

October 28, 2024

Amazing service, fast and friendly. Definitely recommend to anybody who has a Ford and is looking for a great service experience More

by Howellskyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron Chenier
Nov 01, 2024 -

Maxwell Ford responded

Hello, we're glad you had such a wonderful experience with us! Thanks for the recommendation, and have an amazing day!

October 28, 2024

Great experience my adviser Jonathan Munoz was very helpful and professional. Will be back again! More

by C.Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
Nov 01, 2024 -

Maxwell Ford responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2024

Muy buen servicio buena atención al cliente muchas gracias 100% recomendados excelente personal muchas gracias More

by caceresjose80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Nov 01, 2024 -

Maxwell Ford responded

Hola, ¡nos alegra saber que haya tenido una experiencia tan positiva con nuestro equipo! ¡Gracias por la recomendación y que tengas un día increíble!

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