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Maxwell Ford

Austin, TX

4.7
1,663 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,663 reviews

November 08, 2024

Good communication. To require a minimum number of words to complete a voluntary assessment is counterproductive. It will enhance negative responses while diminishin More

by swampsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn thurmond
Nov 11, 2024 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 08, 2024

Jonathan with Ford Maxwell was very helpful and provided a great service. I was taken care of and service was completed in a timely manner. More

by colemechem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz , Greg Kimball, Steve Cargo
Nov 11, 2024 -

Maxwell Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 07, 2024

I have been buying vehicles from Jose Ochoa for over the years and never been disappointed. He always takes his time even when he is super busy to make sure you get taken care off. During and after the sal More

by Whitesican81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ochoa , Greg Kimball, Steve Cargo
Nov 09, 2024 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with Jose! Please don't hesitate to reach out to us if there's anything more we can do!

November 07, 2024

Great experience! Mike, our salesman was very easy to work with and personable. Highly recommend More

by elizcarlisle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Perrin
Nov 09, 2024 -

Maxwell Ford responded

Hi, we appreciate your positive review of your experience with us! Thanks for the recommendation and have an amazing day!

November 07, 2024

Shaff the advisor is good explaining what our vehicle needs dealerships is clean and knowledgeable. More

by mamivela1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Nov 09, 2024 -

Maxwell Ford responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 06, 2024

The service center was clean and nice. The staff was friendly and helpful. I was impressed with communication and timing. More

by LK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff Sheikh
Nov 09, 2024 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2024

I live in a small town outside of Austin, TX. I drive 30 miles into Austin for any service or maintenance I need on my F150. Jackie is my service advisor at Maxwell Ford and I absolutely love t More

by Cforman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Nov 09, 2024 -

Maxwell Ford responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 05, 2024

U walk in to get info on a vehicle and they try theire hardest to trap u there took 6 hours just for them to figure out I didn’t intro make a deal and they had my keys for my trade in the whole time so I More

by Atxb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Kimball, Steve Cargo
Nov 09, 2024 -

Maxwell Ford responded

We are sorry that we could not come to an agreement on price and earn your business. Our advertised price is based on actual transaction data, discounted to ensure we are competitive in the marketplace. Ryan Scott UV Sales Manager ryanscott@maxwellford.com

November 05, 2024

My vehicle was repaired in a timely fashion and friendly staff. The overall experience was Great Service! More

by Floyd Goodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Nov 06, 2024 -

Maxwell Ford responded

Hi Floyd, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2024

I always receive great service for oil changes and the employees are all very kind and informative. More

by jab0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Nov 07, 2024 -

Maxwell Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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