Maxwell Ford
Austin, TX
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The service team is professional knowledgeable and friendly Lynne review service record prior to visit and is ready with a smile and history of what has been done and will recommend service but is n friendly Lynne review service record prior to visit and is ready with a smile and history of what has been done and will recommend service but is not pushy! More
Jonathan Munoz was very helpful and gave me a good breakdown on what needed to be done. He updated me often and the service repair work was quick. Thanks everyone! breakdown on what needed to be done. He updated me often and the service repair work was quick. Thanks everyone! More
Everything was fine except I paid for an alignment on my truck and it most certainly is not aligned properly. Still waiting to hear back from the service center. truck and it most certainly is not aligned properly. Still waiting to hear back from the service center. More
Dillion Cole at the Ford service dealership went above and beyond! He was incredibly understanding, helpful, and made sure every detail was taken care of. Outstanding customer service—I couldn’t be more i and beyond! He was incredibly understanding, helpful, and made sure every detail was taken care of. Outstanding customer service—I couldn’t be more impressed! More
Walked around 3 guys approved me in the parking lot looking. Nicola Romano was supposed to assist Ashley in helping me but he took over my service when I told him I was waiting for Ashley so disappoint looking. Nicola Romano was supposed to assist Ashley in helping me but he took over my service when I told him I was waiting for Ashley so disappointed and he told me it would be a few hours but it was almost 3 . He offered me discounts cause I was there so long More
I recently had the pleasure of working with Jackie Wiora at Maxwell Ford, and I couldn’t be more impressed with her exceptional service. She managed the repair process for our F-350 with professionalism, cl at Maxwell Ford, and I couldn’t be more impressed with her exceptional service. She managed the repair process for our F-350 with professionalism, clear communication, and genuine care. Jackie kept us updated every step of the way, ensuring all our questions were answered and the truck was repaired correctly and on time. Her attention to detail and commitment to customer satisfaction made the entire experience smooth and stress-free. Thank you, Jackie, for going above and beyond—you’re a true asset to Maxwell Ford! Highly recommend her to anyone in need of top-notch service. More