Maxwell Ford

Purchased Our Leased Car Our lease was ending and we made the decision to purchase the car. Maxwell Ford, and in particular, David Terrell, did an excellent job in laying out Our lease was ending and we made the decision to purchase the car. Maxwell Ford, and in particular, David Terrell, did an excellent job in laying out our options and seeing us through the entire process to the end result of buying the car. More

Vehicle service Service advisor was very courteous and helpful. My service advisor kept me informed on the progress of my vehicle service. all my concerns were taken Service advisor was very courteous and helpful. My service advisor kept me informed on the progress of my vehicle service. all my concerns were taken care of. More

Great customer service! Every time I come to this dealership it is always a great experience. Shuttle service, email, text and calling communication, customer care and vehicl Every time I come to this dealership it is always a great experience. Shuttle service, email, text and calling communication, customer care and vehicle care are the great things that I have seen. More

Recalls I came in to get my new car's keyless entry configured and I was surprised when I had to pay $30 to get the code. I was happy that they noticed that t I came in to get my new car's keyless entry configured and I was surprised when I had to pay $30 to get the code. I was happy that they noticed that there were some recalls. I had no idea. Wished that the beverages other than coffee would be complimentary like other dealerships. More

Good service Good service. Only downfalls were the wait and on my way home I noticed I didnt get an oil change sticker with mileage for next change. Good service. Only downfalls were the wait and on my way home I noticed I didnt get an oil change sticker with mileage for next change. More

It was great I gave that score because it was a great service and I had no problem and it was pretty quick changing my oil and the gentleman that took care of me I gave that score because it was a great service and I had no problem and it was pretty quick changing my oil and the gentleman that took care of me was a great guy More

Service I was hesitant to go back because of the lack of service and the time it took to look at my car, even with an appointment, from my previous visit. I was hesitant to go back because of the lack of service and the time it took to look at my car, even with an appointment, from my previous visit. But this visit was pleasant and the service advisor was cordial. More

Quick and thorough Made an appt for service and though I was a little late my vehicle was ready for me quickly. I didnt have any surprise charges and when i made the a Made an appt for service and though I was a little late my vehicle was ready for me quickly. I didnt have any surprise charges and when i made the appt I was told what services would be rendered. More

It was a pleasure doing business with your dealership Came down from AMARILLO to buy our new car will come back for sure when we are ready for our next car. The sale person was a nice person to work Came down from AMARILLO to buy our new car will come back for sure when we are ready for our next car. The sale person was a nice person to work More

So nice and so easy My husband and I purchased a 2016 Ford Escape from Maxwell about 3 months ago, and I brought it in today for an oil change. Because it was my first se My husband and I purchased a 2016 Ford Escape from Maxwell about 3 months ago, and I brought it in today for an oil change. Because it was my first service visit after purchasing the car from them, it and a full "works" and multipoint inspection were free! From the moment I got there from the moment I left (which was maybe an hour, but I read my book in their comfortable waiting room and time just flew by), everyone was kind and helpful. My husband and I have been working with Jackie in the service department for a while now, and she is always super helpful, and today was no different. She made sure my car was taken care of! More