Maxwell Ford

Regular maintenance but not regular service Dealerships always get a bad rap when it comes to service, customer experience and pricing. Just wanted to take a moment to set the record straight. Dealerships always get a bad rap when it comes to service, customer experience and pricing. Just wanted to take a moment to set the record straight. I arrived early for my appointment they quickly accommodated me and got me in and out while I waited. The service women explained everything in detail and clearly outlined the time it was going to take and the costs associated. Will certainly be back for service and my next vehicle. More

Amazing Customer Service John Sullivan in the Service Department has been amazing !! I first spoke with him as I was driving up from south San Antonio and he told me to swing John Sullivan in the Service Department has been amazing !! I first spoke with him as I was driving up from south San Antonio and he told me to swing by that same day for my issues with a door panel ...he ordered my parts that same day and had it replaced within 3 days ...he was so nice and friendly and was great at keeping communication open with me through email and phone contact ! Everyone at this dealership is so friendly ! Very satisfied . More

Nice staff Bought a new 2017 Ford F-150 from Zac and staff at Maxwelll Ford. The staff at Maxwell Ford were very friendly. Would buy another vehicle from this de Bought a new 2017 Ford F-150 from Zac and staff at Maxwelll Ford. The staff at Maxwell Ford were very friendly. Would buy another vehicle from this dealership. I feel like they were honest about everything and I got a good deal. Thanks again!!! More

My Taurus The works,and a recall. Got my car washed. All in one hour 30mins. John was very nice and was concerned with my car needs I was very happy with t The works,and a recall. Got my car washed. All in one hour 30mins. John was very nice and was concerned with my car needs I was very happy with the time and results. More

Amazing and patient staff. Worked with Jeff Lynch. He was great, patient, not pushy and very knowledgeable. Great experience!! I recommend this dealership to customers that w Worked with Jeff Lynch. He was great, patient, not pushy and very knowledgeable. Great experience!! I recommend this dealership to customers that want a fair deal and no hassle. More

Great CS Jackie was awesome and provided me daily updates-great experience. For a rep with a workload like I think she had, she kept informed of that happenin Jackie was awesome and provided me daily updates-great experience. For a rep with a workload like I think she had, she kept informed of that happenings. Seemed like she had a great rapport with service techs and body shop. More

Confused Our sales person, Suzie, was the first to greet us after a long period on the lot. She busted her hump finding the car we wanted. Then, for some reaso Our sales person, Suzie, was the first to greet us after a long period on the lot. She busted her hump finding the car we wanted. Then, for some reason during the paperwork of the deal we were transferred to Wade. We got the car we wanted and the price we wanted but would have preferred to work with Suzie the entire time. Wade seemed to slide in and take the deal. He didn't do any of the work. He also never addressed my wife. She makes the money that pays for this car so act like she's buying the car. Next time explain the reason for the transition. Also, Wade pushed for a good survey talking about how it impacts his comp if we don't. Well that's a turn off. I run quality for my company and want true feedback so I can improve. We do recommend this dealer. These two things should be addressed. More

Quick fast and easy No this is not a review of a good date. This is how the selling of my car went. They were professional and very thorough. No this is not a review of a good date. This is how the selling of my car went. They were professional and very thorough. More

Purchased Our Leased Car Our lease was ending and we made the decision to purchase the car. Maxwell Ford, and in particular, David Terrell, did an excellent job in laying out Our lease was ending and we made the decision to purchase the car. Maxwell Ford, and in particular, David Terrell, did an excellent job in laying out our options and seeing us through the entire process to the end result of buying the car. More

Efficient Regular Maintenance per purchased agreement. Arrived 15 minutes before opening (7:30A). I was the Second customer received. Regular maintenance comple Regular Maintenance per purchased agreement. Arrived 15 minutes before opening (7:30A). I was the Second customer received. Regular maintenance completed in about an hour on Saturday. More