
Maxwell Ford
Austin, TX
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Quality Service Advisor While I wasn't happy to need an expensive repair, Service Advisor Jackie Wiora was excellent. She provided good information through the process, answ While I wasn't happy to need an expensive repair, Service Advisor Jackie Wiora was excellent. She provided good information through the process, answered my questions, called when she said she would, was customer service oriented More
Quick and Complete They only needed a bit more than one hour to change the oil and do the 80k multi-point inspection. Thanks for the speedy service. They only needed a bit more than one hour to change the oil and do the 80k multi-point inspection. Thanks for the speedy service. More
Great Service Jackie kept me updated and helped me save money on my repair. I will take my truck back to Maxwell Ford every time! Thank you Jackie kept me updated and helped me save money on my repair. I will take my truck back to Maxwell Ford every time! Thank you More
Amazing service I was having issues with my drivers side door not latching on my Ford Focus. Called the service department at Maxwell Ford and they made me an appoint I was having issues with my drivers side door not latching on my Ford Focus. Called the service department at Maxwell Ford and they made me an appointment that afternoon. When I went in, Keith handled everything and offered to fix anything else that might be going on with the vehicle(had a blown fuse and needed a break light fixed). He even got me a rental for FREE, not that I needed it much-they had my car back to me the next day! All in all, only had to pay 20$. Best service experience I've ever had at a car dealership. More
Great service, excellent customer care I'd been putting off a service visit to my Ford dealership much as you would a trip to the dentist. You know you're probably in for some pain, and pos I'd been putting off a service visit to my Ford dealership much as you would a trip to the dentist. You know you're probably in for some pain, and possibly a little guilt. When my vehicle suddenly started to shudder with gentle acceleration, I knew it was time. I called ahead to make an appointment, and the first guy I saw was an absolute pessimist: nothing that needed fixing would be covered, everything was going to take forever, better brace for a big bill. Then Anthony took over, and boy what a difference. Not only was he polite and courteous, he made me genuinely feel that he was going to do everything in his power to take care of me and my vehicle, as if it were his own. He kept me informed of progress, made everything right, and got me back on the road right on schedule. I couldn't recommend him highly enough! More
Kind, quick service Jeff was very kind, accommodating,and straightforward. We were able to make a deal quick, and would recommend anyone on the hunt for a car to pay Max Jeff was very kind, accommodating,and straightforward. We were able to make a deal quick, and would recommend anyone on the hunt for a car to pay Maxwell Ford a visit. Thanks again. More
My service advisor Jackie was amazing! Jackie kept really good communication with me throughout the service of repair. She was very helpful and attentive! I was extremely happy with the t Jackie kept really good communication with me throughout the service of repair. She was very helpful and attentive! I was extremely happy with the time it took to fix my car! She did all she could to help me! Best service at Ford I had ever had! Thank you Jackie! ~Anastasia More
Go Maxwell Ford! The dealership was there for me from start to finish. The salesman, Kimble Hayes, was excellent. He answered all my questions and was helpful throughp The dealership was there for me from start to finish. The salesman, Kimble Hayes, was excellent. He answered all my questions and was helpful throughput the experience. More
F150 Derek's truck Very satisfied with the help an repairs they have made to my sons truck . Anthony was very helpful in making sure that things were done correctly Very satisfied with the help an repairs they have made to my sons truck . Anthony was very helpful in making sure that things were done correctly More
It was a great exspirence. These guy work very very hard to make the deal we need. And at the end of it we where very satisfied We will be using them again. I recommend Maxwel These guy work very very hard to make the deal we need. And at the end of it we where very satisfied We will be using them again. I recommend Maxwell Ford More