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Group 1 Ford of South Austin

Austin, TX

4.8
2,468 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,468 reviews

January 24, 2026

Always timely, great work. I have a Shelby F150 and I would never take it anywhere else. From the front to the technicians, everything runs smooth. More

by Jnurnberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front rep can’t remember but he was a jr., Greg Kimball
January 24, 2026

As many times as we’ve been to the Maxwell Ford Service center over the years, we’ve never been disappointed. They’re transparent with pricing and they make it easy to understand which services are needed More

by JenHoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette Turner
January 23, 2026

My service rep. Lafayette provided Great, fast service. Very impressed with the service department overall. More

by brucepokorny512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette , Greg Kimball
Jan 24, 2026 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2026

wanted to express my sincere gratitude for the outstanding service Shawnie (Shawndrel M. & Jose M.) provided on Jan 22 at 2pm. Your promptness to the beginning to the end... attention to detail, More

by Natalie Valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndrel Mowatt & Jose Mazariegou
Jan 24, 2026 -

Group 1 Ford of South Austin responded

Hi Natalie, thank you for your kind review; we are happy to pass along your comments to Shawndrel and Jose here at Group 1 Ford of South Austin! We are always more than happy to assist you if anything else comes up. Take care!

January 21, 2026

I had the pleasure of dealing with Jorge Sevilla and he was totally professional and prepared to go out of his way to help me choose a car. This dealership is the best Ford retailer in Austin More

by Tonyp70
Recommend Dealer
Yes
Employees Worked With
Jorge Sevilla
Jan 22, 2026 -

Group 1 Ford of South Austin responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2026

Always handled quickly and efficiently thank you Jackie for a quickly and easy service I will be back More

by justin.p.newhart97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora , Greg Kimball
Jan 22, 2026 -

Group 1 Ford of South Austin responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2026

The customer service is great at this location. My advisor Jeremy kept me informed of the progress on my car from start to finish. Very impressed! More

by jorae55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 22, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 20, 2026

Everytime I bring my expedition in for service, I am more than satisfied. They always go above and beyond to make sure I understand the work being done. Last time I was there Jackie helped me in the ser More

by Brandi S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacklyn (Jackie)
Jan 22, 2026 -

Group 1 Ford of South Austin responded

Hi Brandi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

January 20, 2026

No pressure. Quick and informative.Chad was very helpful and got me in and out quickly. More

by CraigE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rogers
Jan 22, 2026 -

Group 1 Ford of South Austin responded

Hi Craige, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

January 20, 2026

Los mejores calidad en el trabajo y especial atención al cliente.muchas gracias a Nico por su atencion More

by gaspar197306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko
Jan 22, 2026 -

Group 1 Ford of South Austin responded

Hola, muchas gracias por su amable reseña; nos complace transmitirle sus comentarios a Nico aquí en Group 1 Ford de South Austin. ¡Esperamos que tenga un buen día!

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