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Group 1 Ford of South Austin
Austin, TX
2,328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,328 reviews
October 19, 2025
The services provided at the Ford dealership on the motor mile are top notch! The communication and updates on my car, while it is being serviced are thorough and clear. I won’t go anywhere else. Jackie alwa mile are top notch! The communication and updates on my car, while it is being serviced are thorough and clear. I won’t go anywhere else. Jackie always takes care of me! 🤓 More
by Denise
Employees Worked With
Jackie, Greg Kimball
October 17, 2025
I brought my car in for service, and the experience was excellent from start to finish. The staff was friendly, professional, and kept me informed throughout the process. My vehicle was ready on time and r excellent from start to finish. The staff was friendly, professional, and kept me informed throughout the process. My vehicle was ready on time and running perfectly. I really appreciate their attention to detail and great customer care! More
by mitch
Employees Worked With
Jack Anderson, Greg Kimball
October 17, 2025
Knowledgeable, respectful and made sure to keep the customer informed about their vehicle. I would recommend the dealership service to anyone. customer informed about their vehicle. I would recommend the dealership service to anyone. More
by Jmrodr88
Employees Worked With
Jack Anderson , Greg Kimball
October 16, 2025
Fast , friendly, informative. Service representative Lafayette was very helpful and knowledgeable . Over all great team members. Highly recommended to getting your service done th Service representative Lafayette was very helpful and knowledgeable . Over all great team members. Highly recommended to getting your service done there More
by CMancillas1
Employees Worked With
Lafayette
October 16, 2025
Five stars for John E. at Maxwell Ford. He got my F-150 transmission overhaul handled fast, kept me in the loop, and made it easy. Ask for John! at Maxwell Ford. He got my F-150 transmission overhaul handled fast, kept me in the loop, and made it easy. Ask for John! More
by Juan G
Employees Worked With
John Evans, Greg Kimball
October 15, 2025
I took my 2019 F150 King Ranch to the shop because it was shifting hard and down shifting.6 days later they said we need to replace the transmission $11,000. I told him not at this time next thing you know I shifting hard and down shifting.6 days later they said we need to replace the transmission $11,000. I told him not at this time next thing you know I get $220 bill for telling me the transmissions acting funny. then he told me don’t trade it in here. We don’t want it. Thanks, Niko More
by Tcook
Employees Worked With
Nicko, Greg Kimball
October 15, 2025
(Nick Pohl ) very professional, honest, and went above and beyond to make sure everything went smoothly. Nick took the time to explain all the details, answered every question clearly, and made the whole and beyond to make sure everything went smoothly. Nick took the time to explain all the details, answered every question clearly, and made the whole process stress-free. You can tell he truly cares about his customers and their satisfaction. I highly recommend asking for Nick if you’re looking for great service and a smooth car-buying experience! More
by Ahmed Nsaif
Employees Worked With
Nick Pohl, Greg Kimball
