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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.8
2,450 Reviews
Call Dealership (512) 916-2696
View Awards

5000 IH-35 S

Austin, TX

78745

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Showing 2,450 reviews

January 10, 2026

I told Robert my service advisor, I want to have a first great experience. And I did. Thank you Robert for taking care of my truck needs! More

by Porsche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
January 10, 2026

Every things was good from the service advisor to the estimate to the timing great. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Jan 11, 2026 -

Group 1 Ford of South Austin responded

Hello Mark, we really appreciate your positive review! We hope you have a great day!

January 10, 2026

Had a great service experience at Group 1 Ford of South Austin. Shawndrel was professional, kept me updated, and everything was finished on time. Transparent pricing, no pressure, and the work was done ri More

by alexzoller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndrel Mowatt
Report | Print
Jan 11, 2026 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2026

Ray was awesome and was very helpful with the process of the truck progress. 100 More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Jan 11, 2026 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 09, 2026

Great service and great personnel but a bit high. I will keep coming back. More discounts for repeat customers. More

by Nealgriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndrel Mowatt
Report | Print
Jan 10, 2026 -

Group 1 Ford of South Austin responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2026

Quick and easy service for my work vehicle! Only took a hour for three different services. More

by Sateera Rumph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rogers , Greg Kimball
Report | Print
Jan 09, 2026 -

Group 1 Ford of South Austin responded

Hello, your satisfaction is our top priority. We hope you have a great day!

January 08, 2026

Robert did a good job when I took my vehicle in for service, no problems More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jan 09, 2026 -

Group 1 Ford of South Austin responded

Hello, thanks for your praise and kind comments about our team. We hope you have a great day!

January 08, 2026

Communication and experience were excellent. Lynn did a great job in communicating the process and services. More

by Gus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn, Greg Kimball
Report | Print
Jan 09, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Feel free to reach out to us if you need anything. Have a wonderful day.

January 07, 2026

Chad was great. Took care of everything that I needed done. I would definitely go back. More

by jerellrodriguez
Recommend Dealer
Yes
Employees Worked With
Chad Rogers
Report | Print
Jan 09, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2026

Quick, efficient, thorough. All work was done properly and they made it easy for me, working meet my needs on my time schedule. A truly Quality outfit. More

by jack kinslow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Jan 09, 2026 -

Group 1 Ford of South Austin responded

Hi Jack, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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